Thank you for making a payment to FEMA. Please read your billing statement carefully and choose the correct option. Do not choose a payment option at random — we want to make sure you receive credit for the money you have paid us.
Please make sure you identify the correct type of payment from the list below.
For general questions, email us at FEMA-Finance-AccountsReceivable-Deposits@fema.dhs.gov
Or call 1-866-804-2469
What Kind of Payment Are You Making?
I'm making a flood insurance premium payment
I'm an individual paying for disaster-related assistance, travel or temporary housing
I'm a grantee, state, local, tribal or territorial government making a payment
I'm making another type of payment
Notice to Customers Making Payment by Check
- The bank will make a legal copy of your original check, destroy the original check, and the original check will not be returned.
- The bank will use the copy to electronically debit your account (EFT) usually within 24 hours and the debit will appear on your regular account statement.
- The bank will make up to two EFT attempts in the case of insufficient funds, after which it will be returned to your bank. Your bank may charge you a return fee, which varies by bank.
This notice is provided in accordance with the U.S. Department of the Treasury regulations at 31 CFR 210, Appendix C.