Frequently Asked Questions and Answers to Accessing and Using the New FEMA Travel System, Concur Government Edition

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FEMA is now using Concur Government Edition to process all travel authorizations, reservations, and vouchers, including those traveling in support of active disasters. The Office of the Chief Financial Officer will only grant waivers to use paper TAs in extraordinary circumstances.

This message provides answers to Frequently Asked Questions (FAQs) related to obtaining system access and procedures for selecting the appropriate accounting codes if traveling under another Program Office’s funds.    To access answers to these FAQs and other CGE resources, go to: https://cge.concursolutions.com/Default.asp.  

  1. How will I know if I have a CGE account and it is ready for use?
  2. What can I do if I did not receive email notice that I have a CGE profile?
  3. Once I log into the system for the first time, what must I do to ensure that my profile is ready for use?
  4. How do I select another organization’s accounting codes when they invite me to travel at their expense?

Additional resources are below:

CGE Login: https://cge.concursolutions.com/Default.asp

FEMA Tier 1 CGE Help Desk Contact Information:

1-866-333-1898, option 2 or cgetier1@concur.com

CGE Intranet Page: http://on.fema.net/components/ocfo/Pages/ETS2Updates.aspx

FEMA Travel Toolbox: http://on.fema.net/components/ocfo/fmd/pages/traveltoolbox.aspx

Last Updated: 
07/24/2014 - 16:00
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