California Wildfires and Straight-line Winds

Shelters

State-run and nonprofit shelters are open and partners like the American Red Cross and others are providing a safe place to stay, meals and emotional comfort to people. To find a shelter, text SHELTER and your ZIP code to 43362, visit redcross.org/shelter or call 1-800-RED-CROSS (1-800-733-2767).

Family Reunification

If you need help reconnecting with loved ones missing after the wildfires:

• Visit the Red Cross website
• Call 800-733-2767 and provide as much details as possible to help operators locate loved ones.

Beware of Fraud and Scams

After a disaster scam artists often attempt to take advantage of disaster survivors. Visit Disaster Fraud for tips to protect your identity and stay informed. If you believe you are the victim of a scam, report it immediately: email StopFEMAFraud@fema.dhs.gov, call 1-866-223-0814, or fax 202-212-4926.

Stay in Touch with FEMA

After you apply, let us know if anything changes. You can make updates in your online account on DisasterAssistance.gov at any time to do the following:

• Update your personal information and needs
• Review your disaster assistance application
• See letters FEMA sends you
• Get details about or upload additional documents FEMA may need to process your application or appeal

You can also call the FEMA Helpline: 1-800-621-3362 or visit a Disaster Recovery Center for in-person assistance.

Application Status

You can check your status at DisasterAssistance.gov and upload updated information as needed. 

If your application status says, “Not Approved,” this can be for a variety of reasons. Check online for a copy of your determination letter that will explain the specific reasons you are not approved. Many times, we just need some extra information, or you may need to correct information. 

Local Informational Resources

Find information on evacuation, shelters, road closures, fire status updates and more:

• CA.gov: 2025 Los Angeles Fires
• CAL FIRE Incidents
• City of Los Angeles
• Los Angeles County
• Greater Los Angeles Wildfires | 211LA.
• L.A. Works
• Local air quality on AirNow.gov

Review Safety Tips on Ready.gov

Mental Health Resources for Disaster Survivors

Use these resources from the Substance Abuse and Mental Health Services Administration (SAMHSA):

988 Crisis Lifeline

Sometimes help can’t wait. If you or someone you know is in danger or having a medical emergency, call 911 or go to your nearest emergency room. If you or someone you know is struggling or in crisis, help is available.  Access the 988 Crisis Lifeline by dialing/texting 988 or chatting at 988lifeline.org. You will speak with a crisis counselor any time of day or night.

Disaster Distress Hotline

The helpline is open to anyone experiencing emotional distress related to disasters. This includes survivors of disasters; loved ones of victims; first responders; rescue, recovery, and relief workers; clergy; and parents and caregivers. You may call for yourself or on behalf of someone else.

You can call the toll-free, multilingual Disaster Distress Helpline for confidential counseling, referrals and other support, 24 hours a day, seven days a week. Call or text 1-800-985-5990. Spanish speakers should press “2”. Deaf and hard of hearing ASL callers can text the helpline, or call the hotline using a preferred third party Relay service.