I Want to Have My Case Reviewed Again

Main Content

This page explains the process available to applicants for filing an appeal of the decision on their case.  An appeal is a written request to review your file again with additional information you provide that may affect the decision.  You may appeal any decision provided by FEMA regarding your Individual Assistance.

Appeals may relate to your initial eligibility decisions, the amount or type of assistance provided to you, late applications, requests to return money, or a denial of Continued Temporary Housing Assistance.  Prior to requesting an appeal review, you should review your file with a FEMA helpline agent at 1-800-621-3362 (FEMA), or (TTY) 1-800-462-7585, or request a copy of your file from FEMA so you can understand why you received the decision you want to appeal.

Follow these steps to appeal the decision.

  1. Explain in writing why you think the decision about the amount or type of assistance you received is not correct. You, or someone who represents you or your household, should sign the letter and have it notarized. If the person writing the letter is not a member of your household, there must be a signed statement saying that that person may act for you.
  2. Include the FEMA registration number and disaster number (shown at the top of your decision letter) in your letter of appeal.  You should also include the last four digits of your social security number, your full name, your address, and your date and place of birth.
  3. You may also want to include a copy of a state-issued identification card or include the following statement "I hereby declare under penalty of perjury that the foregoing is true and correct".
  4. If you have supporting documentation for your appeal, include that in your correspondence to FEMA.
  5. Mail your appeal letter to:

    FEMA - Individuals & Households Program
    National Processing Service Center
    P.O. Box 10055
    Hyattsville, MD 20782-8055

    or you can fax you appeal letter to:

    (800) 827-8112
    Attention: FEMA - Individuals & Households Program

IMPORTANT: To be considered, your appeal letter must be postmarked within 60 days of the date of the decision letter's date. Remember to date your letters.

  • All appeals are reviewed.
  • Decisions usually are made within 30 days of receiving the request. 
  • Additional information may be requested from you if FEMA does not have enough information to make a decision.
  • You will be notified by mail of the response to your appeal.

Do you need a copy of your file?

If you need information about your case, you or someone from your household may request a copy of the information by writing to:

FEMA - Records Management
National Processing Service Center
P.O. Box 10055
Hyattsville, MD 20782-8055

If someone outside of your household is submitting the request for you, then the request also must contain a statement signed by you giving that person your authorization to request this information.  Your request letter for file copy information should include the same identifying information as in your appeal letter.

Last Updated: 
04/21/2015 - 14:58
Back to Top