U.S. flag

An official website of the United States government

Dot gov

Official websites use .gov

A .gov website belongs to an official government organization in the United States.

Https

Secure .gov websites use HTTPS

A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites..

alert - warning

This page has not been translated into עברית. Visit the עברית page for resources in that language.

Culture Improvement Action Plan

Improving FEMA culture is our shared responsibility. FEMA will continue to work toward delivery of a workplace where each employee feels valued and can meet the mission to the best of their ability without fear and in an environment free of harassment and misconduct. This is fundamental to living our core values now and in the future.

We have worked hard since July 2018 to institute programs and improve policies to improve our work environment, including:

  • Establishing an Office of Professional Responsibility.
  • Providing mandatory training sessions.
  • Offering counseling services.

FEMA leaders are committed to improving workforce culture and climate, and will remain dedicated to long-term, transparent communication with employees.

RAND Survey and Report

In the spring of 2019, FEMA hired a third-party organization, RAND, to conduct an employee survey on workplace harassment and discrimination. The survey was initiated as a response to an internal investigation that found disturbing evidence of misconduct within FEMA’s senior leadership ranks.

Read the Full RAND Report

RAND Research Brief

The survey focused on the timeframe of spring 2018 through spring 2019 and ultimately found a number of FEMA employees reported experiencing civil rights violations on the basis of sex, race or ethnicity, and female employees reported experiencing a less positive experience in the workplace than their male counterparts. The report also identified that:

  • Employees felt a gap in trust with agency senior leaders.
  • Employees felt barriers to reporting civil rights violations existed.
  • Employees who did report violations or misconduct felt they experienced retaliation.

We know our work is not nearly done. Our Culture Improvement Action Plan addresses recommendations from the RAND report and outlines six areas of focus that agency-wide actions will emphasize and advance in the next 12 months. This Action Plan continues to build on agency accomplishments and achievements since the first reports of harassment and misconduct.

Learn More

Office of Professional Responsibility

Office of Equal Rights