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FEMA Common FAQ

The items eligible under FEMA's Other Needs Assistance (ONA) provision of the Individuals and Households Program and categorized as uninsurable expenses (chainsaw, generator, etc.) are chosen by the state on a per-disaster basis and are established by standard line item pricing. Pricing is established as the disaster is declared and is used throughout the disaster. FEMA cannot exceed the amount of assistance as determined by standard line item pricing and the State.

FEMA does not accept the return of un-opened and/or non-expired MREs.

FEMA does not purchase Recreational Vehicles (RVs) for evacuees from commercial dealers. However, FEMA may purchase RVs from commercial dealers for first-responders.

FEMA does not reimburse for items stolen from your home during a mandatory evacuation. Please contact your local authorities to report the theft and contact your insurance company.

Please visit FEMA site from your mobile device. You may also, text "PREPARE" to 43362 (4FEMA) to receive Preparedness Tips from FEMA.

Please text "STOP" to 43362 (4FEMA) on your mobile device to unsubscribe from text messages from FEMA.

To discontinue receiving GovDelivery email notifications, please simply visit GovDelivery Contact Us page or send an email by selecting this link:  GovDelivery  (Email To: support@govdelivery.com).

Organization" is not a required field for individuals registering for access to their personal account information. This form is also used by groups applying for other FEMA programs. This field provides a location for the user to identify the organization they represent.

We appreciate and welcome your feedback and suggestions.  The best way to reach us is by e-mail at OpenFEMA@fema.dhs.gov.

Visit  FEMA EMI Training site , and choose "College Courses" from the menu on the left side of the page. There you will find information on schools offering programs under EMI's Higher Education Project.