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FEMA Common FAQ

FEMA does not typically pay for cleaning up debris. However, if the debris is keeping you or emergency workers from safely getting to your home, FEMA may be able to provide help. Contact your local officials to see if other assistance is available.

Everyone! Participation guides for individuals and families, the workplace, K–12 schools, institutions of higher education, faith-based organizations and community-based organizations will be available online.

Yes, you can create an account, apply for assistance and check the status of your application by visiting either FEMA or the Disaster Assistance website, using most smartphone devices. To apply for assistance by phone call 1-800-621-3362.

FEMA cannot review individual profiles for recruiting or hiring decisions. All interested applicants must apply through USAJOBS.gov. Click on the social media link to navigate to the job post, read details, and apply. Read the How to Apply to a FEMA Vacancy  guide for more information.

Yes. USAJOBS will allow you to upload a pre-existing resume to be included in your profile. The USAJOBS Presentation provides a step-by-step guide. 

FEMA Headquarters manages the Reservist Program.  A Reservist Program Manager manages each cadre and is responsible for: • Creating policies and procedures specific to their cadre that support the Agency and program plans and goals, • Setting up and using strategies for finding, hiring, training, and developing cadre members , • Making recommendations about potential deployments of cadre members to find the best use of available resources, • Ensuring the maintenance of accurate records for individual cadre members, and • Communicating policies and procedures, as well as listening to issues and concerns raised by cadre members and working to address those issues.

For non-grandfathered Reservists, pay grades are being distributed against a methodology that aligns pay grades with the knowledge, skills, and abilities and the incident management responsibilities of each FQS position.  

Reservists are: • Highly motivated, self-starters who can work with little supervision, • Computer literate, • Able to prioritize tasks, • Customer service focused, • Good at working under physical and mental stress, and • Able to work on an as-needed basis with a flexible work schedule.

You will need to complete a Report of Survey with your regional Accountable Property Officer to document the circumstances of the event that led to the loss, theft, or damage. Replacement equipment will then be processed according to existing policy and procedures. If your equipment is stolen, you must file a police report.

The Enterprise Service Help Desk will assist you at: FEMA-Enterprise-Service-Desk@dhs.gov or 888-HLP-FEMA. Upon issuance of equipment, all Reservists will receive a tri-fold brochure with basic connectivity instructions.