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Fire Grants ID or Password

I have forgotten my user ID and/or password.  Who do I contact to get the information? 

If you are the Primary Contact for your department's grant(s), and you have forgotten the user ID and/or password, you can use the forgot password utility available on the login screen (the screen that appears when you click on e-grant application). Click forgot password and answer the two security questions; then submit your request. The screen should indicate that you successfully submitted your request and a temporary password is being e-mailed to your address. Check your e-mail and retrieve the user ID and temporary password. If the message is not there, look in your junk mail file. If it is not in your junk mail file then your e-mail address is not compatible with the DHS system. You will have to set up a new e-mail account. You may want to use the free e-mail accounts such as Yahoo, Hotmail, etc.

If you are unable to answer the security questions, or your primary contact e-mail address has changed, you will need to follow the procedure outlined in the FAQ, "How do I gain access to my department's previous year's application when the previous primary contact is no longer available or does not remember the user ID and password?"

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Last Updated: 
Thu, 10/16/2014 - 17:04