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Hurricane Ida Recovery Resources in New York: Nov. 29, 2021 Updates

Release Date:
November 29, 2021

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Download Fact Sheet PDF

Visit the DR-4615-NY Disaster Page for more information.

Key Messages

  • There are only two weeks left to apply for FEMA disaster assistance. The application period ends Monday, Dec. 6. If you live in Bronx, Dutchess, Kings, Nassau, Queens, Richmond, Rockland, Suffolk or Westchester counties and had damage from Hurricane Ida that was not covered by your insurance, apply at DisasterAssistance.gov, use the FEMA app or call the FEMA Helpline at 800-621-3362.
  • If you live in or do business in Bronx, Dutchess, Kings, Nassau, New York, Orange, Putnam, Queens, Richmond, Rockland, Suffolk, Sullivan, Ulster or Westchester counties, the Internal Revenue Service has news for you. The IRS announced that you have until Jan. 3, 2022, to file and pay federal taxes due between Sept. 1 and Jan. 3, 2022. For more information, call the IRS Disaster Hotline at 866-562-5227.
  • If you disagree with a FEMA decision about your eligibility for disaster assistance, remember that you have the right to appeal. Be sure to provide documentation of the damage that affected your essential living space or made your home uninhabitable. That includes repair estimates, contractor bids and photos. For more information and advice on the appeals process, see the: Tips for Appealing a Decision from FEMA Press Release.
  • FEMA disaster funds may be used to cover the cost of temporary housing while your property is being repaired or rebuilt. FEMA may also be able to provide additional assistance to repair or replace your furnace if it was damaged by Hurricane Ida and not covered by your insurance. You would need to provide FEMA valid estimates or receipts when submitting your appeal. When you apply for assistance, be sure to report any Hurricane Ida-related damage to the furnace. The deadline to apply for FEMA assistance is Monday, Dec. 6.
  • You can ask a friend or relative over age 18 to act on your behalf if you are applying to FEMA, if you are unavailable for your FEMA inspection, or if you are appealing a FEMA decision about your eligibility for disaster relief. If you do ask someone to act on your behalf, you must let FEMA know in writing. Submit your consent online from your FEMA account at DisasterAssistance.gov. You can also mail your consent to FEMA National Processing Service Center, P.O. Box 10055, Hyattsville, MD 20782-8055 or fax it to 800-827-8112. You and your representative can also visit a Disaster Recovery Center together to submit your consent. Find your nearest Disaster Recovery Center online at fema.gov/DRC.
  • When someone claiming to be a FEMA representative visits your home, check their photo ID. Ask them to provide the last four digits of your FEMA application number. If they are unable to do so, do not share any personal information with them. If you suspect someone is posing as a FEMA representative, call your local police department or sheriff’s office. If you have knowledge of fraud, waste or abuse, you can report it anonymously – 24 hours a day, seven days a week. Call the FEMA Disaster Fraud Hotline at 866-720-5721. Or email StopFEMAFraud@fema.dhs.gov.
  • Two months after Hurricane Ida, FEMA continues to help New Yorkers impacted by the storm. Disaster Recovery Centers remain open in Kings, Nassau, Queens, Rockland and Westchester counties. FEMA’s Disaster Survivor Assistance teams remain in the communities, visiting affected neighborhoods to help residents apply for assistance, answer questions and direct them to additional community resources.
  • Homeowners who live in a designated special flood hazard area and receive a FEMA award for flood damage caused by Hurricane Ida are required to purchase and maintain flood insurance for the disaster- damaged address for as long as the address exists. You are also required to purchase flood insurance for at least the assistance amount awarded for flood-damaged real and personal property insured by the National Flood Insurance Program. Renters who reside in a designated special flood hazard area and receive a FEMA award for flood-damaged personal property must also obtain and maintain flood insurance coverage. Your landlord’s flood insurance will not cover flood damage to your personal property. For more information, visit Floodsmart.gov.
  • If you are struggling to feed your family as a direct result of Hurricane Ida, there are many community and charitable organizations standing ready to help. Visit Feeding New York State at https://feedingnys.org/ for a list of food pantries in your community.

By The Numbers

Program  Amount 
Total Amount Approved for Survivors $160.1 million
  • Housing Assistance

$144.8 million

  • Other Needs Assistance
$15.3 million
Total Individuals and Households Approved for Assistance  33,765
National Flood Insurance Program Claims Paid $82.9 million
Total Amount Approved in SBA low-interest disaster loans   $168.8 million
Total Business and Home Loans Approved 3,513

Individual Assistance 

Hazard Mitigation 

  • FEMA’s Hazard Mitigation advisors will be visiting Lowe’s home-improvement store at 2171 Forest Ave. on Staten Island from 9 a.m. to 6 p.m. Monday. Nov. 8 to Saturday, Nov. 13. They will answer questions and offer advice on repairing your home and protecting it from future disasters. Free reference booklets with information about rebuilding better and stronger will also be available to survivors. More information about reducing your risk can be found at fema.gov/emergency-managers/risk-management.
  • Winter storms and below-freezing temperatures can cause power outages and frozen pipes. Consider adding weather stripping, caulking windows and insulating pipes to keep your heat in and cold weather out. If you are unable to pay your heating bills or make important energy-related home repairs, contact the Low-Income Home Energy Assistance Program at 866-674-6327 for help. Find more tips on preparing for winter weather and other emergencies at Ready.gov.

Disaster Recovery Centers

At a Disaster Recovery Center, you can apply for FEMA disaster assistance, check the status of your application and get information about other resources available.

Disaster Recovery Centers listed below are open 10 a.m. to 6 p.m. Monday to Saturday, closed Sundays, at these fixed locations:

Queens College

152-45 Melbourne Ave.

Queens, NY 11367

Michael J. Tully Park Physical Activity Center

1801 Evergreen Ave.

New Hyde Park, NY 11040 

Public Library

136 Prospect Ave.

Mamaroneck, NY 10543 

  • 10 a.m. to 6 p.m. Monday and Wednesday
  • 10 a.m. to 5:30 p.m. Tuesday and Thursday
  • 10 a.m. to 4:30 p.m. Friday and Saturday
  • Closed Sundays



Survivors may visit the mobile unit and meet with FEMA staff and representatives of other federal and state agencies. They can also get help uploading documents. Representatives from the U.S. Small Business Administration will also be available to explain how to apply for low-interest disaster loans for businesses, private nonprofits, homeowners and renters.

Survivors do not need to visit a recovery center to get help. To apply for FEMA assistance, visit DisasterAssistance.gov, use the FEMA mobile app or call the FEMA Helpline at 800-621-3362. If you use video relay service (VRS), captioned telephone service or others, give FEMA the number for that service. Helpline operators are available from 8 a.m. to 7 p.m. daily. Press 2 for Spanish. Press 3 for an interpreter who speaks your language.

Ways to Apply to FEMA 

There are 4 ways to  apply for FEMA assistance: 

  • Visit DisasterAssistance.gov,
  • Through the FEMA mobile app
  • Call the FEMA Helpline at 800-621-3362
    • If you use video relay service (VRS), captioned telephone service or others, give FEMA the number for that service.
    • Helpline operators are available from 8 a.m. to 7 p.m. daily. Press 2 for Spanish. Press 3 for an interpreter who speaks your language.
  • You can also apply in-person at any Disaster Recovery Center. To find one near you, visit fema.gov/DRC.

U.S. Small Business Administration 

SBA disaster loans are the largest source of federal disaster recovery funds for survivors. These low-interest disaster loans are not just for businesses. Homeowners, renters and certain nonprofits that were affected by Hurricane Ida may apply online for disaster loans using SBA’s secure website at https://disasterloanassistance.sba.gov/ela/s/. Applicants may also call SBA’s Customer Service Center at 800-659-2955 or email DisasterCustomerService@sba.gov for more information. Individuals who are deaf or hard‑of‑hearing may call 800-877-8339.

Get More Information 


Last updated November 29, 2021