Visit the DR-4615-NY Disaster Page for more information.
- There are only two weeks left to apply for FEMA disaster assistance. The application period ends Monday, Dec. 6. If you live in Bronx, Dutchess, Kings, Nassau, Queens, Richmond, Rockland, Suffolk or Westchester counties and had damage from Hurricane Ida that was not covered by your insurance, apply at DisasterAssistance.gov, use the FEMA app or call the FEMA Helpline at 800-621-3362.
- If you live in or do business in Bronx, Dutchess, Kings, Nassau, New York, Orange, Putnam, Queens, Richmond, Rockland, Suffolk, Sullivan, Ulster or Westchester counties, the Internal Revenue Service has news for you. The IRS announced that you have until Jan. 3, 2022, to file and pay federal taxes due between Sept. 1 and Jan. 3, 2022. For more information, call the IRS Disaster Hotline at 866-562-5227.
- If you disagree with a FEMA decision about your eligibility for disaster assistance, remember that you have the right to appeal. Be sure to provide documentation of the damage that affected your essential living space or made your home uninhabitable. That includes repair estimates, contractor bids and photos. For more information and advice on the appeals process, see the: Tips for Appealing a Decision from FEMA Press Release.
- FEMA disaster funds may be used to cover the cost of temporary housing while your property is being repaired or rebuilt. FEMA may also be able to provide additional assistance to repair or replace your furnace if it was damaged by Hurricane Ida and not covered by your insurance. You would need to provide FEMA valid estimates or receipts when submitting your appeal. When you apply for assistance, be sure to report any Hurricane Ida-related damage to the furnace. The deadline to apply for FEMA assistance is Monday, Dec. 6.
- You can ask a friend or relative over age 18 to act on your behalf if you are applying to FEMA, if you are unavailable for your FEMA inspection, or if you are appealing a FEMA decision about your eligibility for disaster relief. If you do ask someone to act on your behalf, you must let FEMA know in writing. Submit your consent online from your FEMA account at DisasterAssistance.gov. You can also mail your consent to FEMA National Processing Service Center, P.O. Box 10055, Hyattsville, MD 20782-8055 or fax it to 800-827-8112. You and your representative can also visit a Disaster Recovery Center together to submit your consent. Find your nearest Disaster Recovery Center online at fema.gov/DRC.
- When someone claiming to be a FEMA representative visits your home, check their photo ID. Ask them to provide the last four digits of your FEMA application number. If they are unable to do so, do not share any personal information with them. If you suspect someone is posing as a FEMA representative, call your local police department or sheriff’s office. If you have knowledge of fraud, waste or abuse, you can report it anonymously – 24 hours a day, seven days a week. Call the FEMA Disaster Fraud Hotline at 866-720-5721. Or email StopFEMAFraud@fema.dhs.gov.
- Two months after Hurricane Ida, FEMA continues to help New Yorkers impacted by the storm. Disaster Recovery Centers remain open in Kings, Nassau, Queens, Rockland and Westchester counties. FEMA’s Disaster Survivor Assistance teams remain in the communities, visiting affected neighborhoods to help residents apply for assistance, answer questions and direct them to additional community resources.
- Homeowners who live in a designated special flood hazard area and receive a FEMA award for flood damage caused by Hurricane Ida are required to purchase and maintain flood insurance for the disaster- damaged address for as long as the address exists. You are also required to purchase flood insurance for at least the assistance amount awarded for flood-damaged real and personal property insured by the National Flood Insurance Program. Renters who reside in a designated special flood hazard area and receive a FEMA award for flood-damaged personal property must also obtain and maintain flood insurance coverage. Your landlord’s flood insurance will not cover flood damage to your personal property. For more information, visit Floodsmart.gov.
- If you are struggling to feed your family as a direct result of Hurricane Ida, there are many community and charitable organizations standing ready to help. Visit Feeding New York State at https://feedingnys.org/ for a list of food pantries in your community.
By The Numbers
|Total Amount Approved for Survivors||$160.1 million|
|Total Individuals and Households Approved for Assistance||33,765|
|National Flood Insurance Program Claims Paid||$82.9 million|
|Total Amount Approved in SBA low-interest disaster loans||$168.8 million|
|Total Business and Home Loans Approved||3,513|
- If your application for FEMA disaster assistance was turned down, you have 60 days from the date on the FEMA determination letter to appeal that decision. Read the letter carefully. You may need to provide insurance information, proof of residency, or receipts and estimates for Hurricane Ida repairs to support your claim. Include your FEMA application number on your letter and on all your supporting documents. Be sure to sign and date your letter. If you are unable to write the appeal letter yourself, ask someone to write it for you. But you must include a signed statement identifying the person you asked to represent you. For help with your appeal, call the FEMA Helpline at 800-621-3362 or use Video Relay Service (VRS). Lines are open from 8 a.m. to 7 p.m. seven days a week. You can upload your appeal letter at DisasterAssistance.gov. You can also mail it to FEMA National Processing Service Center, P.O. Box 10055, Hyattsville, MD 20782-8055. Or fax it to 800-827-8112, Attention: FEMA.
- Having legal problems due to Hurricane Ida? If you are a low-income resident of the Bronx, Dutchess, Kings, Nassau, Queens, Richmond, Rockland, Suffolk or Westchester counties, call the toll-free Legal Services Hotline at 888-399-5459. Attorneys can provide free advice on tenant-landlord issues, mortgage foreclosure issues, medical and property insurance claims, and home repair contracts. They can even help you appeal FEMA decisions and other disaster-related problems. The free service is available to low-income New Yorkers.
- If you have applied for FEMA assistance after Hurricane Ida, it’s important to stay in touch with FEMA. Let FEMA know if your address or phone number has changed, if you have discovered additional damage, or if you need to correct information you submitted on your original application. Call the FEMA Helpline at 800-621-3362 or visit DisasterAssistance.gov to update your information on your account. New York state’s disaster declaration for Hurricane Ida identified nine counties as being affected: Bronx, Dutchess, Kings, Nassau, Queens, Richmond, Rockland, Suffolk and Westchester. You must live in one of the affected counties and have damage from the storm in order to apply. The deadline to apply is Monday, Dec. 6. That’s only three weeks away.
- FEMA’s Individuals and Households Program provides financial assistance and direct services to eligible homeowners and renters who have uninsured or underinsured necessary expenses and serious needs. Individual Assistance is not a substitute for insurance and cannot compensate for all losses caused by a disaster; it is intended to meet basic needs. Each type of assistance has specific conditions and documentation requirements. Once someone applies for assistance, FEMA is required to verify losses to determine the applicant’s eligibility for assistance.
- To effectively and safely deliver assistance in the COVID environment, FEMA is conducting only exterior inspections. For the exterior inspection, the FEMA inspector will validate damage based on the exterior and by guiding the applicant through a series of questions. When an exterior inspection is scheduled, the applicant will meet the inspector outdoors following guidelines from the Centers for Disease Control and Prevention. The applicant must provide a photo ID. The inspector will not enter the home.
- If you have mold caused by Hurricane Ida, call your insurance company to file a claim. Mold can pose serious health risks and should be removed as soon as possible. If you live in one of the nine disaster-designated counties and have not already applied for FEMA assistance, file an application. You may be eligible for a one-time Cleaning and Sanitizing grant to help with Ida cleanup costs. Find tips about mold remediation from the Centers for Disease Control and Prevention at cdc.gov/mold/cleanup-guide.html.
- If your important documents were lost or damaged by Hurricane Ida, visit the USA.gov website at Replace Your Vital Records | USAGov for links and information on obtaining replacements. Low-income residents of the nine counties listed above who have applied for FEMA disaster assistance can get free help. Call Disaster Legal Services at 888-399-5459 for help with document replacement and other disaster-related legal issues.
- Undocumented immigrants who had losses or damage caused by Ida may be eligible for help from the Hurricane Ida Disaster Relief Fund managed by the New York State Office for New Americans. Call the CPC Brooklyn Community Services at 718-685-3315 for assistance and information. The deadline to apply is 5 p.m. Friday, Nov. 26.
- Once disaster survivors apply for assistance, FEMA is required to verify the reported losses to determine the applicant’s eligibility for assistance. Each application is treated individually. If a FEMA inspection is required, the inspector will contact the survivor within 14 days. Please make sure that the contact information on your application is correct and return the inspector’s call promptly to expedite your claim. Remember that the inspector may contact you via call, text, or email and that the call may come from an unfamiliar area code. If you do not hear from the inspector within 14 days, call the FEMA Helpline at 800-621-3362 or visit the nearest Disaster Recovery Center to check on the status of your application.
- Renters who live in the nine counties designated for federal assistance after Hurricane Ida can apply for FEMA assistance for necessary expenses and disaster-related serious needs not covered by insurance. Renters may be considered for help to replace personal property such as furniture, appliances, school supplies, vehicle repairs, medical and dental bills related to the disaster. For more information, call the FEMA Helpline at 800-621-3362, visit the nearest Disaster Recovery Center at fema.gov/DRC or visit DisasterAssistance.gov.
- Renters in basement apartments in the nine counties affected by Ida are encouraged to apply for FEMA disaster assistance. If you had damage from or were displaced by Hurricane Ida, you may be eligible for rental assistance or an award for personal property. If FEMA refers you to the U.S. Small Business Administration for a disaster loan, you should complete and submit the application. You don’t have to accept the loan if you’re approved for one. But applying with SBA assures that all available disaster assistance options, including FEMA grants for personal property, remain open to you. If you were referred to SBA, contact its Customer Service Center at 800-659-2955 or TTY/TDD: 800-877-8339. You can also visit the nearest Disaster Recovery Center. To find a center near you, visit fema.gov/DRC.
- FEMA’s Hazard Mitigation advisors will be visiting Lowe’s home-improvement store at 2171 Forest Ave. on Staten Island from 9 a.m. to 6 p.m. Monday. Nov. 8 to Saturday, Nov. 13. They will answer questions and offer advice on repairing your home and protecting it from future disasters. Free reference booklets with information about rebuilding better and stronger will also be available to survivors. More information about reducing your risk can be found at fema.gov/emergency-managers/risk-management.
- Winter storms and below-freezing temperatures can cause power outages and frozen pipes. Consider adding weather stripping, caulking windows and insulating pipes to keep your heat in and cold weather out. If you are unable to pay your heating bills or make important energy-related home repairs, contact the Low-Income Home Energy Assistance Program at 866-674-6327 for help. Find more tips on preparing for winter weather and other emergencies at Ready.gov.
Disaster Recovery Centers
At a Disaster Recovery Center, you can apply for FEMA disaster assistance, check the status of your application and get information about other resources available.
Disaster Recovery Centers listed below are open 10 a.m. to 6 p.m. Monday to Saturday, closed Sundays, at these fixed locations:
152-45 Melbourne Ave.
Queens, NY 11367
Michael J. Tully Park Physical Activity Center
1801 Evergreen Ave.
New Hyde Park, NY 11040
136 Prospect Ave.
Mamaroneck, NY 10543
- 10 a.m. to 6 p.m. Monday and Wednesday
- 10 a.m. to 5:30 p.m. Tuesday and Thursday
- 10 a.m. to 4:30 p.m. Friday and Saturday
- Closed Sundays
MOBILE DISASTER RECOVERY CENTERS (OR TRAVELING UNITS)
Survivors may visit the mobile unit and meet with FEMA staff and representatives of other federal and state agencies. They can also get help uploading documents. Representatives from the U.S. Small Business Administration will also be available to explain how to apply for low-interest disaster loans for businesses, private nonprofits, homeowners and renters.
Survivors do not need to visit a recovery center to get help. To apply for FEMA assistance, visit DisasterAssistance.gov, use the FEMA mobile app or call the FEMA Helpline at 800-621-3362. If you use video relay service (VRS), captioned telephone service or others, give FEMA the number for that service. Helpline operators are available from 8 a.m. to 7 p.m. daily. Press 2 for Spanish. Press 3 for an interpreter who speaks your language.
Ways to Apply to FEMA
There are 4 ways to apply for FEMA assistance:
- Visit DisasterAssistance.gov,
- Through the FEMA mobile app
- Call the FEMA Helpline at 800-621-3362
- If you use video relay service (VRS), captioned telephone service or others, give FEMA the number for that service.
- Helpline operators are available from 8 a.m. to 7 p.m. daily. Press 2 for Spanish. Press 3 for an interpreter who speaks your language.
- You can also apply in-person at any Disaster Recovery Center. To find one near you, visit fema.gov/DRC.
U.S. Small Business Administration
SBA disaster loans are the largest source of federal disaster recovery funds for survivors. These low-interest disaster loans are not just for businesses. Homeowners, renters and certain nonprofits that were affected by Hurricane Ida may apply online for disaster loans using SBA’s secure website at https://disasterloanassistance.sba.gov/ela/s/. Applicants may also call SBA’s Customer Service Center at 800-659-2955 or email DisasterCustomerService@sba.gov for more information. Individuals who are deaf or hard‑of‑hearing may call 800-877-8339.
Get More Information
- For additional online resources as well as FEMA downloadable pamphlets and other aids, visit DisasterAssistance.gov and click “Information.”
- For referrals to agencies that support community-specific needs, call 211 or visit 211nys.org/contact-us. New York City residents can call 311.
- For official information on the New York recovery effort, visit fema.gov/disaster/4615. Follow us on Twitter at twitter.com/femaregion2 and on Facebook at facebook.com/FEMA/.