U.S. flag

An official website of the United States government

Dot gov

Official websites use .gov

A .gov website belongs to an official government organization in the United States.


Secure .gov websites use HTTPS

A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites..

How to Replace Lost or Damaged Documents in Louisiana

Release Date:
November 6, 2020

BATON ROUGE, La. – Recent hurricanes may have resulted in the loss of important documents, but there are ways to replace them.


Birth and Death Certificates:

Visit https://ldh.la.gov/index.cfm/page/649, call 504-593-5100 or email dhh-vitelweb@la.gov.


Louisiana Driver Licenses:

Visit https://www.expresslane.org/Pages/default.aspx.


Marriage and Divorce Documents:

Visit the Louisiana Registrar and Vital Records office online at https://ldh.la.gov/index.cfm/page/2687.


Green Cards:

Visit https://www.uscis.gov/green-card/after-we-grant-your-green-card/replace-your-green-card or call 800-375-5283.


Social Security Cards:

Visit https://www.ssa.gov/myaccount or call 800-772-1213.


Identity Theft Resource Center:

Visit https://www.idtheftcenter.org/, call 888-400-5530 or email itrc@idtheftcenter.org.


Medicare Cards:

Visit https://www.ssa.gov/myaccount/or call 800-772-1213 (TTY 800-325-0778) 8 a.m. to 7 p.m., Monday – Friday.


Tax Return Documents and Filing Deadlines:

The IRS announced that survivors of Hurricane Laura have until Dec. 31, 2020, to file individual and business tax returns and make tax payments; Hurricane Delta survivors have until Feb. 16, 2021. For more information, visit https://www.irs.gov/newsroom/tax-relief-in-disaster-situations or call 800-829-1040 (TTY 800-822-4059).


U.S. Department of Agriculture Disaster Assistance Discovery Tool for Farmers:

Visit https://www.farmers.gov/recover/disaster-tool#step-1.


Military Service Records:

Visit https://www.archives.gov/veterans/military-service-records-0.


Insurance Documents:

Contact the Louisiana Department of Insurance online at http://www.ldi.la.gov/ or call 800-259-5300 or 225-342-5900.


National Archives Records:

Visit https://www.archives.gov/preservation/records-emergency or call 866-272-6272. Learn how to preserve family archives, such as papers and photographs, at https://www.archives.gov/preservation/family-archives.


Legal Resources:

To request legal help visit https://www.disasterlegalaid.org/legalhelp/ or call 800-310-7029.


For the latest information on Hurricane Laura, visit fema.gov/disaster/4559. For the latest information on Hurricane Delta, visit fema.gov/disaster/4570. Or, follow the FEMA Region 6 Twitter account at twitter.com/FEMARegion6.

Last updated November 12, 2020