2012 Employee Viewpoint Survey Results

Main Content

The following memo was sent to All FEMA Employees on December 7, 2012.

FROM:                             Richard Serino, Deputy Administrator

SUBJECT:                        2012 Employee Viewpoint Survey Results

As you may recall, DHS employees were asked to participate in the 2012 Federal Employee Viewpoint Survey from May 2 through June 20.  The survey, conducted by the Office of Personnel Management, is an important tool to measure employee satisfaction.  It covers questions in the areas of leadership and knowledge management, results-oriented performance culture, talent management and job satisfaction.

The results are now available on the DHS Connect website.  More than 2,800 FEMA employees participated in the survey, providing us with an opportunity to hear from a significant portion of our workforce.  Based on an initial analysis of the responses to the 2012 survey, FEMA employees responded most positively on the following topics:

  • When needed, employees are willing to put the extra effort in to get the job done;
  • Employees are constantly looking for ways to do their job better;
  • Employees are satisfied with the Alternative Work Schedules (AWS);
  • Employees feel the work they do is important; and enjoy their jobs as emergency managers.

The high rankings in these areas confirm what we’ve always believed to be true; FEMA employees are some of the most dedicated employees when it comes to assisting citizens in times of great need and crisis.  

As you will see when reviewing the full results of the survey, FEMA has made important improvements—including in the area of employee satisfaction.  However, we also understand that there are many areas where we can continue to improve.  We recognize the value of this employee feedback and are committed to fully assessing the results.  We will use the Employee Viewpoint survey results to inform actions and decisions to make FEMA a more effective agency and better place to work. 

We are in the process of conducting a full analysis of the survey results.  The analysis will include the results from both the permanent employee survey and the newly established Stafford Act employee survey.  Questions on the survey action planning process can be directed to Vanessa Graf Wallace, Human Resources Specialist, Office of Chief Component Human Capital (OCCHCO) at Vanessa.graf@dhs.gov.

Thank you for your continued dedication and service.

Last Updated: 
12/07/2012 - 17:07
Back to Top