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Alaska Earthquake: Weekly SNAPSHOT May 22

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Alaskans have until May 31 to Register with FEMA

Residents can apply for federal disaster assistance the following ways:

  • Visit a disaster recovery center.
  •  Apply online at
  •  Call 800-621-3362 (FEMA), voice/VP/711. Multilingual operators are available.

TTY users may call 800-462-7585. Lines are open daily from 6 a.m. to 9 p.m.

Disaster Recovery Centers Closed on Memorial Day
FEMA disaster recovery centers in Anchorage and Eagle River are closed May 27 for the Memorial Day holiday.
Centers will reopen at 9 a.m. on Tuesday, May 28.

 • University of Alaska Annex at University Center Mall
   3901 Old Seward Highway, Suite 153
   Anchorage, AK 99503
 • Community Covenant Church
   16123 Artillery Rd.
   Eagle River, AK 99577

Help is still available. Call the disaster assistance helpline at 800-621-3362. Lines are open from
6 a.m. to 9 p.m.

FEMA Assistance for Home Infrastructure Damage
Insurance doesn’t typically cover wells, septic systems and privately owned access roads.

If you had infrastructure damage after the Nov. 30 Alaska earthquake and did not have a FEMA inspection, call the disaster assistance helpline at 800-621-3362 or visit a disaster recovery center to request an inspection. For more information, visit

FEMA May Help with Earthquake-Related Foundation Damage
Additional FEMA funding may be available to eligible homeowners who had damage to their foundations as a result of the Nov. 30 earthquake.

If you have applied for FEMA assistance and received a determination letter you disagree with, you must submit, in writing, a letter explaining the reason for the appeal. Appeals should be submitted within 60 days of the date on your FEMA decision letter. For appeals submitted after the 60-day mark, include your reason for the delay.

An appeal letter for foundation damage should be accompanied by a written contractor’s estimate. Case workers will contact the contractor to verify the estimate. If any document is missing, FEMA will send you a letter requesting the information. To date, more than 185 families have submitted that documentation and received additional funding specifically for foundation repair.

To find out more about the appeals process, download “Help After a Disaster” at
Homeowners can also visit a disaster recovery center to chat with a FEMA representative.


Disaster recovery centers in Anchorage and Eagle River will cease operations at 7 p.m. Friday, May 31.
The centers assist residents affected by the quake. FEMA, the U.S. Small Business Administration and other agencies are available to help with applications, appeals and low-interest disaster loans.



Community Covenant Church

16123 Artillery Rd.

Eagle River, AK 99577

Monday to Friday, 9 a.m. to 7 p.m.

Saturday, 11 a.m. to 5 p.m.

University of Alaska Annex

At University Center Mall

3901 Old Seward Highway, Suite 153

Anchorage, AK 99503

Monday to Friday, 9 a.m. to 7 p.m.

Saturday, 11 a.m. to 5 p.m.


The U.S. Small Business Administration is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private nonprofit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of information replacing lost or disaster-damaged personal property. For more, applicants may contact SBA’s Disaster Assistance Customer Service Center at 800-659-2955. TTY users may also call 800-877-8339. Applicants may also email or visit SBA at

A U.S. Small Business Administration Disaster Loan Outreach Center has opened to meet the needs of Alaskans affected by the Cook Inlet Earthquake. The center is at the following location:

Christ First United Methodist Church
2635 S. Old Knik Rd. Wasilla AK 99654
Monday-Friday, 9 a.m. to 6 p.m.
Closed Monday for the Memorial Day holiday

SBA representatives continue to meet with business owners, homeowners and renters to help them with the disaster loan application process and close their approved loans.
Filing deadline for individuals with physical property damage is May 31.
Filing deadline for businesses for economic injury loans is Nov 1.


For more information on Alaska’s disaster recovery, visit, and

Last Updated: 
05/22/2019 - 19:27