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Community Recovery Centers


The Government of Puerto Rico and FEMA have opened community recovery centers to address local needs and expedite recovery assistance for survivors of hurricanes Irma and María.


The centers serve all community members. Visitors do not have to be registered with FEMA to access these services.


“Expanding these services at the recovery centers brings additional assistance closer to those who need it most. The Administration of Governor Ricardo Rosselló, with FEMA’s support, will continue to expedite the recovery process through every avenue available.”

- Omar Marrero, executive director for the Central Office of Recovery, Reconstruction and Resiliency, or COR3.

Representatives from local and volunteer agencies are available at centers across the island to provide assistance with housing repairs, commodities and clothing, rental resources, FEMA case review, emotional and spiritual wellness services and legal services.

Representatives from federal programs can answer questions about FEMA’s Individuals and Households Program and U.S. Small Business Administration low-interest disaster loans.

At the community recovery center, visitors can get help in three simple steps:

  1. Meet a case manager who will listen to needs and answer questions.
  2. Connect with the agencies and volunteer organizations.
  3. Take ownership of your recovery process. Community recovery centers are expected to remain open through the end of the year.

Disaster case management service providers:

  • Family Endeavors, Inc.
  • Society of St. Vincent de Paul’s Disaster Services Corporation
  • Servicios Luteranos de Puerto Rico, Inc.
  • Sabana Grande Economic and Community Development Corp
  • Corporación Desarrollo Económico de Salud y Vivienda
  • Rehaciendo Comunidades con Esperanza, Inc.

To check your status online, visit or call FEMA toll-free at 800-621-3362 (voice, 711/VRS - Video Relay Service).

For TDD, call 800-462-7585. Multilingual operators are available. (Press 2 for Spanish). Lines are open 7 a.m. to 11 p.m. daily.



Last Updated: 
12/05/2019 - 13:00