U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.

Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.

The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

alert - warning

This page has not been translated into العربية. Visit the العربية page for resources in that language.

Flood Insurance Advocate

The Office of the Flood Insurance Advocate (OFIA) advocates for the fair treatment of policyholders and property owners by:

  • Providing education and guidance on all aspects of the National Flood Insurance Program (NFIP)
  • Identifying trends affecting the public
  • Making recommendations for NFIP improvements to FEMA leadership

What Information Can OFIA Help Me Find?

Information about the Flood Insurance Advocate

Visit the Resource Library to view fact sheets, annual reports, progress reports and periodic reports.

Ask the Advocate

If you have utilized existing resources and are still frustrated and confused, ask the Advocate.

Ask the Advocate