The record-breaking rainfall came on so fast and furious Aug. 21, deadly flash flooding was unavoidable for many. People in Dickson, Hickman, Houston, and Humphreys counties are now looking for answers. FEMA’s Individuals and Households Program (IHP) provides eligible survivors with financial assistance and direct services. Hundreds of middle Tennessee residents have already filed an application. Some, however, may receive a letter stating their claim is ineligible for payment. If you receive that letter, you may be able to change the outcome. Many times, it’s a simple fix. An application is often denied because additional information is needed.