FedTraveler.com announces new guidance

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Document search usability enhancement

The Document Search usability enhancement was to satisfy two objectives:

  • improve the usability of the Document Search feature, and
  • increase the search results showing up to 500 documents. This CR provides ease of use in selecting search criteria, allows the user to improve the search results by narrowing the search, and lets the user dictate how many results to display. A training guide has been developed for current and new Document Search users.

Display Traveler Name in Document Search After Change User Profile Organization

After a traveler’s profile is moved to a new organization, and then a Document Search is performed in the previous organization, the Document Search page displays NA in the Traveler column rather than the actual traveler's name.

Prevent Duplicate Travel Authorizations and Possible Duplicate Reservations

When a Travel Authorization is in Returned status, the duplicate travel date validation does not take place. This would then allow a traveler to create a second Travel Authorization with the same travel dates, and possibly create a duplicate reservation/itinerary. This double booking could result in airline Debit Memo fees that would be charged to the agency. This CR will ensure that the system consistently performs the duplicate travel date validation on Returned Travel Authorizations, and provide the document overlap alert. The alert instructs the user to adjust the travel dates to avoid the overlap, and prevents the user from submitting the duplicate Travel Authorization for approval.

FedTraveler.com One-time Estimated Booking Fee for LTTDY

FedTraveler.com correctly obligates a one-time estimated booking fee of $37.11 on a LTTDY Travel Authorization. This CR is to account for all Interim Voucher fees, and the accumulated total of booking fees.

Avoid Sending Multiple Financial Data/XML upon Approval

On occasion, when a document has been approved, duplicate financial data/XML transmissions had been sent to the agency’s financial system. When this occurred, the document could have received a rejection response from the financial system. These CRs will modify front-end and backend components to avoid sending multiple financial data/XML transmissions upon approval.

Close LTTDY Parent Documents When Last Voucher is Filed

LTTDY parent documents were not systematically closing out when the Final Interim Voucher had the same trip end date as the parent document. This was an intermittent issue, and this CR will ensure that when the user inputs the same trip end date as in the parent document, the parent document will be set to a “Complete” status.

Changing Features and Functionality:

 

Increase PDF Attachment File Size and Number of Attachments

To accommodate travelers who need to submit a large number of receipts (air, excess baggage, hotel, rental car, other expenses, etc.) via upload of PDF files, this CR will increase the file size and number of documents. This change increases each uploaded PDF file size from 500 KB to 1 MB, and increases the number of PDF attachments from 5 to 10. These increases apply to each travel document.

Modify the Credit Card Failure Notification Email Sent to Users

This CR addresses two issues with the email sent to users notifying them that FedTraveler.com is unable to process a fee to their Individual Billed Account/Government Issued credit card. First, the sender’s email address will be changed to no-reply@fedtraveler.com. Second, the subject line and body will clearly explain the necessary actions the recipient needs to take prior to the next billing attempt.

Upload Reports FAQ Document to Support Center

This CR will create a new link on the Reports page that will display the Reports FAQ document. This document describes solutions to known issues and information on common questions related to the FedTraveler.com Reports tool.

Update Supported Browser Text on the Organizer and New User Pages

This CR will update the supported browser text on the Organizer page and New User page to include all future versions of Internet Explorer. With the November 17, 2012 release, all future versions of Internet Explorer are allowed to access FedTraveler.com (CR 6040).

Last Updated: 
07/24/2014 - 16:00
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