Federal Emergency Management Agency

Flood Outreach Toolkit (38)

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The Flood Outreach Toolkit provides resources to help the audiences you connect with on a regular basis—community members and the media—understand the importance of flood preparedness and protection.
Collection Created:
July 26, 2013
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  • Answers to Tough Questions Backgrounder

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    Working with media, local and State officials, and property owners, you need to be armed with answers to a variety of questions before and after a flood. The following frequently asked questions address the tough issues that are often asked, with preapproved responses to assist your outreach efforts.

  • Flood Insurance: How It Works

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    The National Flood Insurance Program, managed by the Federal Emergency Management Agency (FEMA), enables homeowners, business owners, and renters in participating communities to purchase federally backed flood insurance. This insurance is designed to provide an insurance alternative to disaster assistance to meet the escalating costs of repairing flood damage to buildings and their contents.

  • FloodSmart Campaign

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    The National Flood Insurance Program developed FloodSmart, a comprehensive, integrated campaign to educate and inform partners, stakeholders, property owners, and renters about financially protecting their homes and businesses from flood damage.

  • Flood Risks Across the Country

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    Many people think that if they do not live near a river or the coast, they are not in danger of flooding — not true. Flooding is the nation’s number one natural disaster, and it occurs inland and on the coast. Flash floods, inland flooding, and seasonal storms flood every region of the country. Twenty to 25 percent of all flood insurance claims are filed in low-to-moderate flood-risk areas.

  • Facts and Figures

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    Unfortunately, many people do not know the basics about flooding or flood insurance. It is important that consumers have the facts about their flood risk and have an understanding about flood insurance so that they can make informed decisions. The following are important facts and figures that provide a good picture of the risk of flooding, its impact, and options for protection.

  • Saving on Flood Insurance: Information on NFIP's Grandfathering Rules

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    Flood risks can change over time, altering floodplain boundaries. Changes in the status of dams or levees, surface erosion, land use and development can all change the size and shape of a floodplain. FEMA is currently updating and modernizing the nation’s flood maps. The new maps will reflect recent changes to floodplains and flood risks, and will drive changes in flood insurance requirements for some property owners. (Publication is available in English and Spanish.)
  • Disaster Response Steps

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    After a disaster, it is important to be armed with information to help flooded residents begin the flood insurance claims process and be prepared to provide the necessary post-flood guidance from the National Flood Insurance Program (NFIP). Please refer to the following list of key messages and outreach activities to help you effectively assist flooded residents and inform the media about how the NFIP works.
  • Flood Insurance 101

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    The National Flood Insurance Program helps to reduce flood losses by providing affordable flood insurance to property owners.
  • After the Flood Talking Points

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    After a flood it is important to begin the flood insurance claims process as soon as possible. The sooner the claim is filed, the sooner rebuilding can begin.

  • After the Flood Fact Sheet

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    If your home has suffered flood damage, here are some steps to help you stay safe. For more information, visit FloodSmart.gov. To protect your property with a flood insurance policy, call your insurance agent or call 1-800-427-2419 to find an agent near you.

  • State Flood Fact Sheet

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    State flood fact sheet, customizable upon request.
  • Media Resource: FloodSmart.gov

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    As an emergency manager in your area, the media turn to you as a source of reliable information before, during and after local flooding event. The Press Room at FloodSmart.gov provides valuable resources to help you direct the media to flood information. A brief overview below details what you can find on the site and what it has to offer.
  • NFIP Resources

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    National Flood Insurance Program data and statistics

  • Tropical Storm and Hurricane Flood Risk

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    Floods are the number one natural disaster in the United States. Tropical storms and hurricanes can be particularly dangerous and lead to potentially catastrophic conditions, contributing to heavy rains, storm surge, and inland flooding.

  • Before the Flood

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    Anywhere it can rain, it can flood; and anywhere it can flood, homes and businesses are at risk for flood damage. Here are some tips you can follow to prepare before a flood hits.

  • Winter Flood Risk

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    Floods are the number one natural disaster in the United States. The cold winter season can result in dangerous conditions, leading to flooding situations, such as ice jams, snowmelt, spring thaw, and coastal flooding.

  • FloodSmart Campaign for Agents

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    The National Flood Insurance Program developed FloodSmart, a comprehensive, integrated campaign to educate and inform partners, stakeholders, property owners and renters about financially protecting their homes and businesses from flood damage. The campaign offers additional resources for Insurance Professionals to help communicate flood risk and sell flood insurance policies.

  • FloodSmart Tools and Resources for Floodplain Managers

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    FloodSmart—the marketing campaign for the National Flood Insurance Program (NFIP)—provides an array of tools and resources to help Floodplain Managers address the risks and consequences of flooding and explain how flood insurance aids in financial recovery.

  • FloodSmart Tools and Resources for Emergency Managers

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    FloodSmart—the marketing campaign for the National Flood Insurance Program (NFIP)—provides an array of tools and resources to help Emergency Mangers address the risks and consequences of flooding and explain how flood insurance aids in financial recovery.

  • FloodSmart Tools and Resources for Stakeholders

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    FloodSmart—the marketing campaign for the National Flood Insurance Program (NFIP)—provides an array of tools and resources to help you address the risks and consequences of flooding and explain how flood insurance aids in financial recovery.

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