This page contains the list of information needed to apply for disaster assistance from FEMA, links to both the English and Spanish online registration portal for DisasterAssistance.gov, FEMA call center information, information regarding FEMA's identity verification process, and links to the Applicant's Guide to the Individual and Households Program.
Information needed to complete an Application for Disaster Assistance
Whether applying online at DisasterAssistance.gov from your computer or smartphone, or over the phone through a FEMA call center, you should have a pen and paper and the following information ready:
- Your Social Security number
- Current and pre-disaster address
- A telephone number where you can be contacted
- Insurance information
- Total household annual income
- A routing and account number from your bank (only necessary if you want to have disaster assistance funds transferred directly into your bank account) Lookup your bank routing number.
- A description of your losses that were caused by the disaster
After you've completed your application for assistance, you will receive a FEMA application number. Write down this number and keep it for future reference. This is one of your unique identifiers, do not share this number with persons not involved in assisting with your disaster recovery.
If you prefer to call FEMA, call 1-800-621-FEMA (3362)
The speech or hearing impaired may call (TTY) 1-800-462-7585
Identity Verification Process
FEMA verifies the name and Social Security number of those registering for disaster assistance. If the name and Social Security number on file with the Social Security administration do not match the information you provide you will be asked to submit a copy of an original document, e.g. marriage license, military ID, tax documents, etc., for proof of identity. A need to review and update identity documentation may cause delays in delivery of assistance.
If you are attempting to complete an application online and your identity information does not match you will receive an Identification Validation Error message advising you to review the information you entered. If you cannot pass the identity verification this error message will advise you to call 1-800-621-FEMA (3362), or (TTY) 1-800-462-7585.
Applicant Guide: Help After a Disaster
The applicant guide is available to assist you in understanding disaster assistance. The guide provides detailed info about each step in the disaster assistance process. The guide is available in additional translations at Applicant's Guide to the Individual and Household Program.