What We Do
The mission of the Mission Support Division is to deliver end-to-end business solutions and customer services to the Regional Office to support FEMA's mission. These critical functions are separated into three branches:
The mission of the Administrative Services Branch is to provide essential functions of managing human resources, financial support & management, acquisition operations, payroll processing, travel management programs, facilities management, accountable property support, and other services for the region and field operations.
The mission of the Information Technology (IT) Branch is to provide comprehensive and timely support of a broad array of Information Technology and Telecommunications systems that are critical to day-to-day Regional, Regional Response Coordination Center and field operations needs. These activities include support to the enterprise infrastructure and network services, Communications Security support, operating, maintaining, and securing regional IT and telecommunications services, systems, equipment, and other assets, including local area networks, file servers, web services, and video teleconferencing.
Grants Business Management
From the business perspective, this branch is responsible for the active monitoring of grants to provide reasonable assurance that federal funds are used responsibly. This entails continuous testing of grantees’ internal controls and expenditures through on-site or desk reviews, resolving audit findings and deficiencies through the negotiation of corrective action plans, and taking enforcement actions to gain assurance of compliance requirements.
Leadership: Tasha Coleman
The Mission Support Division staff is committed to providing efficient, effective, and timely service in order to support and improve the work environment for the entire Region II customer.