The mission of the Public Assistance Appeals Branch (PAAB) is to administer FEMA’s Public Assistance (PA) appeals system in a timely, efficient, consistent, and organized manner.
We accomplish this mission by:
Adjudicating appeals and issuing timely final determinations
Training and supporting FEMA personnel working on appeals throughout the agency
Communicating agency policy and practice to FEMA regions and field staff
Analyzing trends in appeal filings and identifying issues that may require policy changes
PAAB is split into three teams. Each team consists of an Office of Chief Counsel (OCC) Attorney Advisor and a PA Appeals Analyst.
Ronald Schuster – Branch Chief / Deputy Associate Chief Counsel
Leslie Jones-Parra – Lead Public Assistance Appeals Analyst
Team 1: Regions IV, V & VIII
Greg Langlois – OCC Attorney Advisor
Cindy Lewis – PA Appeals Analyst
Team 2: Regions I, II, & VI
Lauren Jacobs – OCC Attorney Advisor
Samantha Riley – PA Appeals Analyst
Team 3: Regions: III, VII, IX & X
Janell Smith – OCC Attorney Advisor
Russell Mante – PA Appeals Analyst
Minji Bryan - Surge Appeals Analyst
If you have questions about the appeals process, please contact PAAB at PAAB@fema.dhs.gov.
Public Assistance Reference Documents
Public Assistance Appeals Database: www.fema.gov/appeals
9500 Series Policy Publications: www.fema.gov/9500-series-policy-publications
Public Assistance Program Appeals Procedures Manual and Directive