Public Assistance Appeals Branch

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The mission of the Public Assistance Appeals Branch (PAAB) is to administer FEMA’s Public Assistance (PA) appeals system in a timely, efficient, consistent, and organized manner. 

We accomplish this mission by:

  • Adjudicating appeals and issuing timely final determinations

  • Training and supporting FEMA personnel working on appeals throughout the agency

  • Communicating agency policy and practice to FEMA regions and field staff

  • Analyzing trends in appeal filings and identifying issues that may require policy changes

PAAB Structure

PAAB is split into three teams.  Each team consists of an Office of Chief Counsel (OCC) Attorney Advisor and a PA Appeals Analyst.    

  • Ronald Schuster – Branch Chief / Deputy Associate Chief Counsel

  • Leslie Jones-Parra – Lead Public Assistance Appeals Analyst

  • Team 1: Regions IV, V & VIII

    • Greg Langlois – OCC Attorney Advisor

    • Cindy Lewis – PA Appeals Analyst

  • Team 2: Regions I, II, & VI

    • Lauren Jacobs – OCC Attorney Advisor

    • Samantha Riley – PA Appeals Analyst

  • Team 3: Regions: III, VII, IX & X

    • Janell Smith – OCC Attorney Advisor

    • Russell Mante – PA Appeals Analyst

  • Minji Bryan - Surge Appeals Analyst

Contacting PAAB

If you have questions about the appeals process, please contact PAAB at

Public Assistance Reference Documents

Public Assistance Appeals Database:

9500 Series Policy Publications:

PAAB Documents:

Public Assistance Program Appeals Procedures Manual and Directive

Public Assistance Appeals Fact Sheet

Last Updated: 
07/24/2014 - 16:00
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