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Hazus Technical Support and Contact Information

FEMA’s Methodology for Estimating Potential Losses from Disasters

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Technical Support

Technical assistance is available via the Hazus Help Desk at https://support.hazus.us. If you do not yet have login credentials for https://support.hazus.us please send an e-mail to helpdesk@support.hazus.us to gain access. The Help Desk is available 24/7.

Users can also call the FEMA Map Information Exchange (FMIX) at 1-877-283-8789 as an alternative means of support.  The FMIX gives Hazus users the ability to speak directly with a support representative during normal business hours to follow up on Help Desk tickets, receive assistance in using the Help Desk or get answers to general questions about Hazus.

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Program Contacts

Eric Berman, Hazus Program Manager
E-mail: Eric.Berman@fema.dhs.gov 
Telephone: (202) 646-3427

Vince Brown, Hazus User Groups (HUGs), Private Sector
E-mail: Vincent.Brown@fema.dhs.gov 
Telephone: (202) 646-2725

Phillip Moore, Emergency Management Institute and Hazus Training and Education
Email: Phillip.Moore@fema.dhs.gov
Telephone: (301) 447-1248

Melis Mull, Program Specialist
Email: Melis.Mull@fema.dhs.gov
Telephone: (202) 646-4135

Please do not contact the Program Contacts for technical assistance. Please email the Help Desk at helpdesk@support.hazus.us.

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FEMA Regional Hazus Contacts

Region 1
Paul Morey
Paul.Morey@fema.dhs.gov 

Region 2
Brian Shumon
Brian.Shumon@fema.dhs.gov 

Region 3
Jon Janowicz
Jon.Janowicz@fema.dhs.gov 

Region 4
Gene Longenecker
Herbert.Longenecker@fema.dhs.gov 

Samuel Moses Wilkins
Samuel.wilkins@fema.dhs.gov

Region 5 
Michael Andrew
Michael.Andrew@fema.dhs.gov 

Region 6
Mark English
Mark.English@fema.dhs.gov 

Region 7
Sue Evers
Sue.Evers@fema.dhs.gov 

Region 8
Doug Bausch
Douglas.Bausch@fema.dhs.gov 
 
Jesse Rozelle
Jesse.Rozelle@fema.dhs.gov 

Region 9
Patricia Stiefer
Patricia.Stiefer@fema.dhs.gov 

Region 10
Kelly S. Stone
Kelly.Stone@fema.dhs.gov 

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Last Modified: Wednesday, 01-Feb-2012 18:47:30 EST