New York, N.Y., Dec. 7, 2012 --TSA Administrator John Pistole, center, speaks to Surge force teams at the Individual Assistance Surge force call center located at FEMA's Joint Field Office, The volunteers are making call outs to individuals who have expressed additional needs when calling to apply for assistance. Residents impacted by Hurricane Sandy are encouraged to apply for assistance through FEMA. Jocelyn Augustino/FEMA