Misunderstandings May Cause Some To Miss Out On Gaston Disaster Aid 

Release Date: September 21, 2004
Release Number: 1544-023

» More Information on Virginia Severe Storms, Flooding and Tornadoes Associated with Tropical Depression Gaston

RICHMOND, Va. -- In the turmoil that accompanies the shock and loss of a disaster, misleading rumors, half-truths and misunderstandings about available assistance may cause some storm-struck residents to disqualify themselves from much-needed help.

Disaster recovery officials voiced concern that unreliable word-of-mouth in distressed neighborhoods and communities may deprive eligible individuals and households of vital aid from state and federal sources.

"The last thing you need in a disaster is misinformation," Marianne C. Jackson, the Federal Emergency Management Agency’s (FEMA) federal coordinating officer, said. "And the best way to avoid that problem is for you to call and ask just what kind of assistance is available to you."

President Bush recently signed a major disaster declaration for the Commonwealth of Virginia. The declaration triggered assistance to homeowners, renters and business owners in the independent cities of Colonial Heights, Hopewell, Petersburg and Richmond, and the counties of Charles City, Chesterfield, Dinwiddie, Hanover, Henrico, King William, New Kent and Prince George.

Homeowners, renters and business owners who suffered damage and loss as a result of the severe storms, tornadoes and flooding that resulted from Tropical Depression Gaston can apply for assistance immediately by calling 1-800-621-3362 (FEMA). Those with a speech or hearing impairment can call (TTY) 1-800-462-7585. Both lines are open 8 a.m. to 6 p.m. seven days a week until further notice.

Jackson clarified some of the most common misconceptions about disaster assistance:

On March 1, 2003, FEMA became part of the U.S. Department of Homeland Security. FEMA's continuing mission within the new department is to lead the effort to prepare the nation for all hazards and effectively manage federal response and recovery efforts following any national incident. FEMA also initiates proactive mitigation activities, trains first responders, and manages the National Flood Insurance Program and the U.S. Fire Administration.

Last Modified: Tuesday, 21-Sep-2004 10:11:15