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Applied for FEMA Help? It's Important to Stay in Touch

Release date: 
August 12, 2013
Release Number: 

AURORA, Ill. –  Though registration has closed for FEMA assistance to individuals and households  after the severe weather and flooding of April 16-May 5, officials urge applicants to stay in touch with the agency for several reasons.

Applicants should contact FEMA when:

  • Contact information has changed including a new address, telephone number or email address;
  • Asking for a Small Business Administration (SBA) application;
  • Wanting to know about the inspection process;
  • There is an update or settlement from an insurance company;
  • Tracking status of an application;
  • Seeking information on how to appeal a decision;
  • Looking for information on how to rebuild stronger.

The application period ended but not the availability of FEMA as a resource. FEMA also offers information on other disaster assistance programs and services.

How to reach FEMA:

  • Visit
  • Visit via a web-enabled phone 
  • Dial the FEMA Helpline 800-621-3362 or (TTY) 800-462-7585, 7 a.m. to 10 p.m. daily
  • Call 800-621-3362 for 711 Relay or Video Relay Services
  • Choose Option 2 for Spanish and Option 3 at the Helpline if in need of assistance in other languages.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at,, and  Also, follow Administrator Craig Fugate's activities at The social media links provided are for reference only.  


Media Contact: 571-408-1835


Last Updated: 
August 12, 2013 - 09:07
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