ANCHORAGE, Alaska – The Federal Emergency Management Agency (FEMA) and Alaska’s Division of Homeland Security and Emergency Management urge Alaska residents affected by the 2013 Spring Floods to be alert for potential fraud and to keep these points in mind:
- There are no charges for FEMA assistance. Apply free online at www.DisasterAssistance.gov or call 800-621-3362 (TTY 800-462-7585) or use a mobile device at www.m.fema.gov.
- FEMA does not send out text messages asking recipients to call fee-based telephone numbers. The toll-free numbers above are used for all contact with FEMA.
- FEMA and the U.S. Small Business Administration (SBA) do not charge fees for information regarding filling out the SBA loan applications. Free assistance is available by calling SBA’s toll-free number, 800-659-2955 (TTY 800-877-8339) or visit www.sba.gov/disaster.
Residents should always ask for identification. Federal and state officials always have identification clearly visible. If someone represents themselves as a federal or state employee, but does not produce identification, ask to see it.
Anyone with knowledge of fraud, waste or abuse can call the FEMA Fraud Hotline at 800-323-8603. You also can send an email to DHSOIGHotline@dhs.gov. Complaints also can be made via the FEMA Helpline at 800-621-3362 (TTY 800-462-7585) or with state or local law enforcement officials or consumer agencies.