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Jefferson Parish Disaster Recovery Center in Metairie Transitions to SBA Loan Center on Monday

Release date: 
November 14, 2012
Release Number: 
NR - 169

BATON ROUGE, La. — To continue serving Louisianians affected by Hurricane Isaac, the State/FEMA Disaster Recovery Center in Metairie is transitioning Monday, Nov. 19, to a U.S. Small Business Administration (SBA) Disaster Loan Outreach Center (DLOC).

SBA representatives at the DLOC will answer questions, explain the application process and help survivors apply for low-interest disaster loans. FEMA Individual Assistance specialists will also be on hand to answer questions and provide information on the types of assistance available to survivors.

The center is located at:

East Regional Library

4747 W. Napoleon Ave.

Metairie, LA 70001

DLOC hours are: 9 a.m. to 5 p.m. Monday through Friday. They are closed Thursday, Nov. 22, and Friday, Nov. 23, in observance of the Thanksgiving holiday.

Survivors are encouraged to register with FEMA before visiting a DLOC. They may register online at or via web-enabled phone at They may also call 1-800-621-3362 or (TTY) 1-800-462-7585.  Those who use 711 Relay or Video Relay Services may call 1-800-621-3362. The toll-free telephone numbers operate from 7 a.m. to 10 p.m. seven days a week.

For SBA information or to apply online, visit or call 1-800-659-2955. Individuals who are deaf or hard of hearing may call 1-800-877-8339.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status.  If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

SBA is the federal government’s primary source of funding for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts, and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover uninsured and uncompensated losses and do not duplicate benefits of other agencies or organizations. For information about SBA programs, applicants may call 800-659-2955 (TTY 800-877-8339).

Last Updated: 
November 14, 2012 - 13:48
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