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Updating Contact Information as Important as Registering with FEMA

Release date: 
October 15, 2012

BATON ROUGE, La. – As Louisianians continue to recover from Hurricane Isaac, the Federal Emergency Management Agency (FEMA) issues this reminder: Keeping contact information current is as important as registering for disaster assistance.

“We encourage all survivors to stay in touch with FEMA,” said Federal Coordinating Officer Gerard M. Stolar of FEMA. “This is especially important for those eligible survivors in newly added parishes who have not received their FEMA assistance.”

Survivors who change their addresses, telephone numbers, or bank account or insurance information should update that information with FEMA. Outdated contact information could lead to missed correspondence or telephone calls. Without accurate banking information, eligible survivors could miss disaster assistance grants that are sent to accounts via direct deposit.

Survivors can register online at or via smartphone at They may also call 1-800-621-3362 or (TTY) 1-800-462-7585. Those who use 711 Relay or Video Relay Services may call 1-800-621-3362. The toll-free telephone numbers are open from 7 a.m. to 10 p.m. seven days a week.

For more information on Louisiana disaster recovery, click or You can follow FEMA on Twitter at or on Facebook at Also visit our blog at

Last Updated: 
October 15, 2012 - 17:35
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