Updating Contact Information as Important as Registering with FEMA

Main Content
Release date: 
October 15, 2012

BATON ROUGE, La. – As Louisianians continue to recover from Hurricane Isaac, the Federal Emergency Management Agency (FEMA) issues this reminder: Keeping contact information current is as important as registering for disaster assistance.

“We encourage all survivors to stay in touch with FEMA,” said Federal Coordinating Officer Gerard M. Stolar of FEMA. “This is especially important for those eligible survivors in newly added parishes who have not received their FEMA assistance.”

Survivors who change their addresses, telephone numbers, or bank account or insurance information should update that information with FEMA. Outdated contact information could lead to missed correspondence or telephone calls. Without accurate banking information, eligible survivors could miss disaster assistance grants that are sent to accounts via direct deposit.

Survivors can register online at www.disasterassistance.gov or via smartphone at m.fema.gov. They may also call 1-800-621-3362 or (TTY) 1-800-462-7585. Those who use 711 Relay or Video Relay Services may call 1-800-621-3362. The toll-free telephone numbers are open from 7 a.m. to 10 p.m. seven days a week.

For more information on Louisiana disaster recovery, click www.fema.gov/disaster/4080 or www.gohsep.la.gov. You can follow FEMA on Twitter at www.twitter.com/femaregion6 or on Facebook at www.facebook.com/FEMA. Also visit our blog at www.fema.gov/blog.

Last Updated: 
October 15, 2012 - 17:35
State/Tribal Government or Region: 
Related Disaster: 
Back to Top