Disaster Recovery Centers Open in Jefferson Parish

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Release date: 
September 24, 2012
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BATON ROUGE, La. —  Two State/Federal Emergency Management Agency (FEMA) Disaster Recovery Centers are open in Jefferson Parish through Oct. 2 to assist homeowners, renters and business owners who sustained damage to their home or personal property as a result of Hurricane Isaac.

The recovery centers are located at:


 5801 Leo Kerner Pkwy.

 Marrero, LA 70072


            6716 W Metairie Ave.

  Metairie, LA 70003

The centers are open every day except Sunday through Oct. 2. Hours for both centers are 8 a.m. to 6 p.m.

At the recovery centers, hurricane survivors in Jefferson Parish can speak directly with federal specialists who can provide answers to their questions about the types of assistance available to eligible applicants, check on the status of a survivor’s application, provide answers about ineligibility letters and filing an appeal, and explain other programs that may be available to them. The agency representatives do not distribute cash, checks or debit cards.

“Visiting a center is a great opportunity for people to talk with recovery specialists and get questions answered,” said FEMA’s Federal Coordinating Officer Mike Hall. “Although it’s a good idea to register with FEMA before visiting a center, these caring professionals are there to walk you through the process if you need help.”

Representatives from the U.S. Small Business Administration (SBA) will be on hand to answer questions, explain the application process and help each resident or business owner apply to SBA. For SBA information or to apply online, visit www.sba.gov or call 1-800-659-2955. Individuals who are deaf or hard of hearing may call 1-800-877-8339.

Survivors can register online at www.disasterassistance.gov or via web-enabled phone at m.fema.gov. Applicants may also call 1-800-621-3362 or (TTY) 1-800-462-7585.  If you use 711-Relay or Video Relay Services (VRS), call 1-800-621-3362. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. seven days a week.

For more information on Louisiana disaster recovery, visit online at www.fema.gov/disaster/4080 or www.gohsep.la.gov. You can follow us on Twitter at twitter.com/femaregion6 or on Facebook at www.facebook.com/FEMA. Also visit our blog at www.fema.gov/blog.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status.  If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

SBA is the federal government’s primary source of funding for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts, and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover uninsured and uncompensated losses and do not duplicate benefits of other agencies or organizations. For information about SBA programs, applicants may call 800-659-2955 (TTY 800-877-8339).

Last Updated: 
September 24, 2012 - 15:55
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