FEMA Informational Videos Available To Storm-Impacted Hoosiers

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Release date: 
April 9, 2012
Release Number: 

INDIANAPOLIS – Do you know that renters, not just owners of homes and businesses, can qualify for federal disaster recovery assistance? That’s one of many helpful facts highlighted in a series of online videos produced by the Federal Emergency Management Agency (FEMA) to help storm-impacted individuals. FEMA and the Indiana Department of Homeland Security want Hoosiers to know the videos are available to help guide them through the recovery process.    

Examples of videos include:

Dos and Don’ts When Registering

“Dos and Don’ts When Registering” is an online instructional video highlighting such key points as:

  • Do take photos of damaged property.
  • Don’t worry about FEMA assistance being considered as taxable income. FEMA assistance has no effect on Social Security, Medicaid and other benefits.

To view the video, visit www.fema.gov/medialibrary/media_records/6486.

Your Determination Letter: How to Respond

Did you know that you can appeal your FEMA decision? FEMA wants all disaster survivors to receive the maximum assistance for which they are eligible. If you have already registered with FEMA and received a letter saying you are ineligible for assistance, you can appeal the determination. A successful appeal could be as simple as providing missing paperwork, providing a correct address or updating FEMA with additional damage discovered since you registered.  

To view a video about the appeal process, visit: www.fema.gov/medialibrary/media_records/6747.

You Can Appeal

The first step in the appeal process is to write a letter to FEMA explaining why you think you are eligible for more coverage than originally determined. The letter must be postmarked within 60 days of the decision letter’s date. 

Mail the letter to:

National Processing Service Center
P.O. Box 10055
Hyattsville, MD 20782-7055 

To view the online video explaining the appeal letter, visit: /medialibrary/media_records/6506.

SBA, FEMA and Assistance to Individuals

Low interest disaster loan applications are available to homeowners, renters, businesses and non-profits through the U.S. Small Business Administration (SBA). 

To view a video explaining more about SBA, visit:


For a complete library of FEMA videos, ranging in subjects from the National Flood Insurance Program to simple steps to take to minimize future damage, visit: www.fema.gov/medialibrary/media_records.

Hoosiers impacted by severe storms, straight-line winds or tornadoes in Clark, Jefferson, Ripley, Scott, Warrick and Washington counties Feb. 29 to March 3 can apply for federal assistance.  

Homeowners, renters and business owners affected by the storms may register for assistance by calling the telephone registration line, (800) 621-FEMA (3362). For speech- or hearing-impaired applicants, the TTY number is (800) 462-7585 and Video Relay Service may be accessed at (800) 621-3362. These lines are open from 7 a.m. to 10 p.m. seven days a week.

Registration is also possible in the following ways:

Last Updated: 
July 16, 2012 - 18:46
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