FEMA Inspectors Are In the Field - What to Expect

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Release date: 
March 20, 2012
Release Number: 
4058-009

INDIANAPOLIS, Ind. -- Inspectors from the Federal Emergency Management Agency (FEMA) have started meeting with disaster applicants in Clark, Jefferson, Ripley, Scott, Warrick and Washington counties. Inspectors are reviewing damage caused by severe storms, straight-line winds and tornadoes Feb. 29 through March 3, 2012.?

Here is what you should expect if your storm-damaged home is inspected:

Generally no more than 10 days after you register for FEMA assistance, an inspector will call you to schedule an appointment to visit your damaged property. This property must be your primary residence. Be prepared to coordinate a time for an appointment. Typically, inspections take 15 to 45 minutes.

The inspector will make three attempts to contact you. After the third attempt, the inspector will leave a letter on your property, notifying you that your address will be returned to the inspection queue.

When an appointment time is agreed upon, the applicant or another adult who lived at the property must be present. When the inspector arrives, look for official FEMA identification. The badge should include an identification number and a photo of the inspector. If a badge is not readily visible, ask the inspector to see it.

Authorized inspectors will only confirm personal detailed information that has been provided previously during the registration process. FEMA inspectors will never ask for money, for bank account information, or for a Social Security number. If someone tells you he or she is a FEMA inspector and asks you these questions, notify your local authorities.

Inspectors can only inspect addresses they are assigned. ?

The inspector will ask you for identification and proof of ownership and occupancy if you are a homeowner and occupancy only if you are a renter. You can speed up the process by having the appropriate documents on hand:

  • A photo ID such as a driver's license or passport.
  • Proof of occupancy, which may include any one of the following:
    • A lease, rent receipt, utility bill or other document confirming the home was your primary residence
    • A pay stub or similar document showing the address of the damaged home
  • Proof of ownership, which may include any one of the following:
    • A deed showing applicant as the legal owner
    • A title that lists applicant on escrow or title document; mortgage payment book that names the applicant along with the address
    • A property insurance policy with applicant's name as the insured
    • Tax receipt or bill that lists the address and the applicant as the responsible party.

A FEMA video about home inspection is available online: www.fema.gov/medialibrary/media_records/5027

You must register for assistance before an inspector can schedule a visit. Homeowners, renters and business owners affected by the storms may register for assistance by calling the telephone registration line, (800) 621-FEMA (3362). For speech- or hearing-impaired applicants, the TTY number is (800) 462-7585 and Video Relay Service may be accessed at (800) 621-3362. These lines are open from 7 a.m. to 10 p.m. seven days a week.

Registration is also possible in the following ways:

May 8 is the last day to register for assistance.

FEMA's mission is to support our citizens and first responders to e...

Last Updated: 
July 16, 2012 - 18:46
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