Commonwealth of Pennsylvania and National Crisis Counseling Toll-Free Lines Established for Disaster Survivors

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Release date: 
December 16, 2011
Release Number: 
4025-125

HARRISBURG, Pa. -- Project Keystone, a federally funded crisis counseling program for survivors of Tropical Storm Lee, has initiated a toll-free-phone number for individuals emotionally affected by the disaster. The number is 1-855-789-7890.

Project Keystone counseling services are available to residents of the Commonwealth of Pennsylvania who live in Bradford, Columbia, Lebanon, Luzerne, Lycoming, Montour, Northumberland, Schuylkill, Snyder, Sullivan, Susquehanna, Union, and Wyoming Counties.

U.S. residents anywhere in the country who are experiencing emotional distress as a result of a disaster can call the first nationwide Disaster Distress Helpline (DDH) dedicated to providing disaster crisis counseling.  The number is 1-800-985-5990.

The Helpline operates 24 hours a day, seven days a week. Operators are multilingual. People may also text the DDH Helpline by using 'TalkWithUs' to 66746. Spanish speakers can text 'Hablanos' to 66746.  Standard text messaging/data rates apply. 

The Disaster Distress Helpline connects individuals under stress to trained professionals from the closest crisis counseling center in its network. The DDH staff provides free confidential counseling, referrals and other support services. 

A National Suicide Prevention Lifeline is also available. That number is 1-800-273-TALK (8255). It is a 24-hour, toll-free, confidential suicide prevention hotline for anyone in suicidal crisis or emotional distress.

FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Updated: 
July 16, 2012 - 18:46
State/Tribal Government or Region: 
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