Receipts Document Eligibility for Other Needs Assistance Program

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Release date: 
October 11, 2011
Release Number: 

WESTFIELD, Mass. -- Residents who registered for disaster assistance and did not receive reimbursement from the Federal Emergency Management Agency (FEMA) for items purchased in direct response to Tropical Storm Irene damages from August 27- 29 may appeal the decision by providing the appropriate receipts.

“Some people received letters from FEMA stating they are ineligible for reimbursement because necessary documentation was not available at the time of the physical inspection,” said State Coordinating Officer Kurt Schwartz of Massachusetts Emergency Management Agency. “They may be aware that reimbursement is available for some disaster-related purchases, but they must have receipts to document these expenses.”

Reimbursement through the Other Needs Assistance grant program is available to eligible applicants in Berkshire and Franklin counties. FEMA is urging renters and homeowners who have registered to review their disaster-related purchases.

“If you haven’t registered yet or have registered but still need to find the required receipts, we urge that you do so now,” said FEMA’s Federal Coordinating Officer Mark Landry. “Remember, lost receipts can often be replaced at the original place of purchase.”

Items eligible for reimbursement may include power generators used for medical purposes, dehumidifiers and chainsaws.

Anyone who has not yet registered for assistance should call toll-free, 1-800-621-FEMA (3362) from 7 a.m. to 10 p.m. daily. Individuals with hearing or speech disabilities can call (TTY) 1-800-462-7585. Online registration can be made anytime at or using a mobile device at

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Updated: 
July 16, 2012 - 18:46
State/Tribal Government or Region: 
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