FEMA Phone Lines Busy? Register Online

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Release date: 
September 15, 2011
Release Number: 
4025-004

HARRISBURG, Pa. -- When disaster survivors call FEMA's 800 No. to register for disaster assistance, they may get a busy signal because of the heavy volume of calls. Widespread flood and other disasters around the country have increased the volume of people applying for federal aid.

The Federal Emergency Management Agency (FEMA) and the Pennsylvania Emergency Management Agency (PEMA) are advising applicants to try the FEMA website if they don't get through by phone right away. If you don't have a computer, your local library or a friend may be able to get you online. The website to visit is DisasterAssistance.gov. The screens will prompt you through the registration process. You can also apply by web enabled mobile device at m.fema.gov.

FEMA's 800 number is 1-800-621-FEMA (3362). Operators take calls seven days a week from 7 a.m. to 10 p.m. Disaster assistance applicants who have a speech disability or hearing loss and use TTY, should call 1-800-462-7585 directly. For those who use 711 or Video Relay Service (VRS), call 1-800-621-3362.

Follow FEMA online at blog.fema.gov, www.twitter.com/fema, www.facebook.com/fema, and www.youtube.com/fema.  Also, follow Administrator Craig Fugate's activities at www.twitter.com/craigatfema. The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Updated: 
July 16, 2012 - 18:46
State/Tribal Government or Region: 
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