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Community Relations Teams Knock on Doors

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Release date: 
September 13, 2011
Release Number: 

ALBANY, N.Y. – Community Relations (CR) teams from the Federal Emergency Management Agency (FEMA) are reaching out to survivors affected by Hurricane Irene.

Teams are knocking on doors to give and gather information. They are in the following counties: Albany, Bronx, Clinton, Columbia, Delaware, Dutchess, Essex, Greene, Kings, Montgomery, Nassau, Orange, Otsego, Putnam, Queens, Rensselaer, Richmond, Rockland, Saratoga, Schenectady, Schoharie, Suffolk, Sullivan, Ulster, Warren, Washington and Westchester.

Their goal is to make sure renters, homeowners and small business owners know about available disaster assistance programs and to identify unmet needs.

Team members, including 18 Limited English Proficiency Specialists, will also meet with representatives of community and faith-based agencies, local leaders and public officials. After the CR specialists have met survivors with unmet needs, they pass that information on to state, federal or voluntary agency staff best able to respond.

Survivors are urged to apply for help, regardless of insurance or the size of loss suffered.

You can use the following methods:

  • By phone, call 800-621-3362 or TTY at 800-462-7485 from 7 a.m. to 10 p.m. ET, seven days a week until further notice.
  • By computer, go online to
  • By smartphone or tablet, use

You will need the following information when registering:

  • Social security number;
  • Current mailing address;
  • Address of the damaged property;
  • A brief description of the damages; and
  • Any insurance information, including the policy number and the name of your agent.
  • A phone number where you can be reached.

Assistance from FEMA could include:

  • Temporary housing -- money to rent a different place to live;
  • Repairs -- grants to repair some of the disaster-related damage that is not covered by insurance;
  • Other needs assistance -- grants for necessary and serious needs caused by the disaster. This includes medical, dental, funeral, personal property, transportation, vehicle repair or replacement, moving and storage and other expenses approved by FEMA.

If you receive an application for a low-interest disaster loan from the Small Business Administration (SBA) after you register, please fill it out and return it. You are not obliged to accept an SBA loan by returning the application, but the form must be filled out in order to be considered for other types of disaster assistance.  Learn more at 800-659-2955 or visit

FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Updated: 
July 16, 2012 - 18:46
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