Three Easy Ways to Register for Federal Assistance

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Release date: 
September 12, 2011
Release Number: 

AUSTIN, Texas -- People in Bastrop County, Texas, affected by the recent wildfire are urged to take advantage of three easy ways to register for federal assistance; you may be eligible for aid from the Federal Emergency Management Agency (FEMA) and the U.S. Small Business Administration (SBA).

Homeowners, renters, businesses of all sizes and nonprofit organizations can:

  1. register online at;
  2. register via smart phone at;
  3. register via telephone by calling 1-800-621-FEMA (3362) or (TTY) 1-800-462-7585. If you use 711-Relay or Video Relay Services (VRS), call 1-800-621-3362. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice.

"Survivors of the Bastrop County fire could be eligible to receive grants to help pay for uninsured temporary housing needs, essential home repairs and other serious disaster-related expenses," said Federal Coordinating Officer (FCO) Kevin L. Hannes. "But you won't know if you're eligible until you register. That's why it's so important to do that now."

Bastrop residents should register with FEMA even if they have insurance. FEMA cannot duplicate insurance payments, but under-insured applicants may receive help after their insurance claims have been settled.

Registering with FEMA is required for federal aid, even if the person has registered with another disaster relief organization such as the American Red Cross, local officials or churches. Registrants with FEMA must use the name that appears on their Social Security card. Applicants will be asked to provide:

  • Social Security number
  • Address of the damaged home or apartment
  • Description of the damage
  • Information about insurance coverage
  • A current contact telephone number
  • An address where you can get mail
  • Bank account and routing numbers if you want direct deposit of any financial assistance.

FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Updated: 
July 16, 2012 - 18:46
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