State/FEMA Disaster Recovery Center Opening in Bastrop County

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Release date: 
September 12, 2011
Release Number: 

AUSTIN, Texas -- Survivors of the Bastrop County wildfires can meet face to face with state and federal disaster recovery specialists in the town of Bastrop beginning tomorrow.

Experts from the state of Texas, the Federal Emergency Management Agency (FEMA) and the U.S. Small Business Administration (SBA) will be at a Disaster Recovery Center (DRC); they will be ready to help survivors get the registration process started and inform them about a range of disaster assistance programs that may be available to them.

The center replaces a Mobile Disaster Registration Intake Center (MDRC) that was open for a few days in Bastrop County.

The center is located at:

Bastrop High School 9th Grade Academy
1602 Hill Street
Bastrop, Texas 78602
Hours: Monday to Saturday, 9 a.m. to 7 p.m.; Sunday from 1 to 5 p.m.

"It's tough to recover from a disaster that hit as hard as the Bastrop fires," said Deputy State Coordinating Officer (SCO) Shari Ramirez-MacKay of the Texas Division of Emergency Management (TDEM). "Survivors who visit the center just might find there is more help available to eligible people in Bastrop County than they may expect."

"There are all types of grants available for eligible residents; you should come on down to the center to find out what you're eligible for. It's a place where you can talk face to face with experts who can help you with everything, including the registration process," said Federal Coordinating Officer (FCO) Kevin L. Hannes. "We especially want to remind everyone how important it is to register -- you won't know if you qualify for federal disaster aid until you take that first step and register."

There are three ways to register: online at, via web-enabled phone at, or by calling FEMA toll-free at 1-800-621-FEMA (3362) or TTY 1-800-462-7585. If you use 711-Relay or Video Relay Services (VRS), call 1-800-621-3362. Specialists are available by phone from 7 a.m. to 10 p.m. local time seven days a week.

Follow FEMA tweets about the Texas disaster at Other online resources are, and

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

The mission of the Texas Division of Emergency Management, Texas Department of Public Safety, is to support the citizens of Texas and local jurisdictions as they plan for, respond to, recover from and mitigate the impacts of all hazards, emergencies and disasters. For more information, see:

FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Updated: 
July 16, 2012 - 18:46
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