Calling 2-1-1 or Registering With Other Agencies Does Not Register You for FEMA Aid

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Release date: 
September 10, 2011
Release Number: 
4022-012

BURLINGTON, Vt. -- Vermonters who experienced damage and losses because of Tropical Storm Irene and called Vermont's 2-1-1 line must still register with the Federal Emergency Management Agency to receive federal disaster assistance. Registering with voluntary agencies or with 2-1-1 does NOT register anyone with FEMA. The phone number to register with FEMA is 800-621-FEMA (3362).

"We have talked with many Vermonters who mistakenly believe they registered for federal assistance when they called 2-1-1," said Federal Coordinating Officer Craig Gilbert, who leads FEMA's mission in Vermont. "We want to make sure there is no confusion out there. We would hate to think there are people we can't help because they haven't registered."

To register with FEMA, call 800-621-FEMA (3362), go online to www.DisasterAssistance.gov or a web-enabled mobile device at m.fema.gov. Multilingual registration assistance is available. Those with a speech disability or hearing loss who use a TTY can call 800-462-7585 directly; or 800-621-3362 if using 711 or Video Relay Service. Phone lines are open from 7 a.m. to 10 p.m. seven days a week until further notice.

Individual assistance to homeowners and renters includes grants to cover expenses for temporary housing, home repair, and other serious disaster-related needs and expenses, such as replacement of personal property and medical, dental or transportation costs that are not covered by insurance or other assistance programs.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585; or call 800-621-3362 if using 711 or Video Relay Service (VRS).

FEMA's temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

SBA disaster loan information and application forms may be obtained by calling the SBA's Customer Service Center at 800-659-2955 (800-877-8339 for people with speech or hearing disabilities) Monday through Friday from 8 a.m. to 6 p.m. ET or by sending an e-mail to disastercustomerservice@sba.gov. Applications can also be downloaded from www.sba.gov or completed on-line at disasterloan.sba.gov/ela/.

FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Updated: 
July 16, 2012 - 18:46
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