Main Content

State/Federal Disaster Recovery Center to Open in Carolina

Main Content
Release date: 
August 30, 2011
Release Number: 

SAN JUAN, PR -- On Wednesday August 31, 2011, a State/Federal Disaster Recovery Center (DRC) will open in Carolina to support applicants which have already registered by phone or internet, for disaster assistance with the Federal Emergency Management Agency (FEMA). Eligible individuals and families may apply for assistance by calling 1-800-621-3362 (FEMA) or via internet at, or via phone application

"If it is possible, apply by phone or Internet first. If you go to the Center without having registered, the process will be delayed. If you need advice or additional information, then go visit this center," said Federal Coordinating Officer Justo Hernandez. "Applying for disaster assistance is a call or a click away."

Partnering with State and Municipal governments, FEMA will provide applicants with an opportunity to talk face-to-face with experienced personnel about: state, federal disaster assistance, voluntary agencies disaster assistance, and preventive measures to mitigate damages to property and life.

Meanwhile, the Puerto Rico Emergency Management Agency (PREMA) Director, Heriberto Saurí encouraged "people to visit or call those places identified by state and federal governments to apply for assistance." He also mentioned that "residents should follow the instructions provided to avoid fraud during the application process."

DRC operating hours are from 7 a.m. to 7 p.m., Monday through Sunday. The Center will be available at the following location:

DRC in Carolina
La Cerámica Industrial Park
Lote 1 A5 Ave. Campo Rico
Carolina, PR

On August 27, 2011, President Obama granted a federal disaster declaration making individuals and families affected by Hurricane Irene in Caguas, Canóvanas, Carolina, Cayey, Loíza, Luquillo, and San Juan eligible for disaster assistance. This assistance may include temporary housing, home repairs and other uninsured, disaster-related necessary expenses and serious needs.

FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Updated: 
July 16, 2012 - 18:46
State/Tribal Government or Region: 
Related Disaster: