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Information for Disaster Survivors Remains Just a Phone Call Away

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Release date: 
July 19, 2011
Release Number: 

FRANKFORT, Ky. -- At the close of the registration period July 18 for Individual Assistance, more than 2,000 Kentuckians had registered with the Federal Emergency Management Agency (FEMA) for possible assistance in recovering from the severe storms, tornadoes and flooding that struck the Commonwealth between April 12 and May 20.

And even though the registration deadline has come and gone with 2,014 registrations recorded in 22 designated Commonwealth counties, Kentuckians can still turn to FEMA for advice on disaster-related recovery or to have questions answered about their applications.

FEMA's toll free Helpline allows Kentucky residents to talk one-to-one with knowledgeable recovery specialists about disaster-related needs, inquire about the status of their application or get help understanding correspondence they receive from FEMA.

Kentuckians can call FEMA at 800-621-FEMA (3362) to check the status of their application or to ask questions. In addition to the Helpline, survivors also can go online at Those with speech or hearing disabilities can call (TTY) 800-462-7585. Help is available in most languages.

No matter what option one chooses to use to keep in touch, officials from FEMA and the Kentucky Division of Emergency Management stress recovery is a long-term process both for individuals and for communities and staying informed is an important part of that process.

FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Updated: 
July 16, 2012 - 18:46
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