NASHVILLE, Tenn. -- Disaster survivors should stay in touch with FEMA after they register. This will allow them to get updates on their applications. And they should make sure FEMA has a current address and phone number so they continue to receive information as needed.
People can stay in touch in several ways:
- IN PERSON
Disaster Recovery Centers offer one-on-one help to survivors. Experts from state and federal agencies can answer questions and provide recovery information. The addresses of these centers are listed at www.fema.gov/drclocator.
- BY PHONE
FEMA has a toll-free number where survivors can register and ask about their status. Multilingual operators are available. The number is 800-621-FEMA (3362) or TTY 800-462-7585 for those who are deaf, hard of hearing or have a speech disability.
People can register online at www.DisasterAssistance.gov. They can also use the site to check the status of their cases, update addresses and phone numbers and provide or receive other important information.
Here are some other tips to help speed disaster recovery:
- Register with FEMA even if insured. Insurance coverage may not be adequate, and some foundation damage may not appear until after an insurance claim is filed.
- Keep critical appointments. Once applicants are registered, FEMA will contact them to make an inspection appointment. Individuals should be at home when the inspector arrives. If they can't be there, they may authorize someone who is 18 years of age or older to represent them.
- Have realistic expectations. People should not expect disaster assistance to restore them to pre-disaster condition. Instead, assistance is intended to help individuals get safe and sanitary housing and meet other critical needs so they can begin long-term recovery.
- Rebuild with possible future disasters in mind. Rebuilding should be done in a way that will lessen damage if another disaster strikes. Before starting any repairs or reconstruction, individuals are urged to check with local officials about required permits and inspections.
Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.
FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.
FEMA's housing assistance and Other Needs Assistance grants for medical, dental, and funeral expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be considered for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses. Applicants who do not qualify for a SBA loan may be eligible to receive Other Needs Assistance grants for these items.