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Two Disaster Assistance Centers Opening in Northwest Arkansas

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Release date: 
June 11, 2011
Release Number: 

LITTLE ROCK, Ark. -- Two Disaster Assistance Centers (DACs) will open in the coming days in northwestern Arkansas counties to connect disaster survivors with state and federal specialists who can help them start their recoveries.

At the centers, survivors can meet face to face with specialists from the Federal Emergency Management Agency (FEMA) and the U.S. Small Business Administration (SBA). The staff can answer questions and provide information on the recovery process.  

DACs are a streamlined, short-term version of the Disaster Recovery Centers already in use throughout the state. Their shorter schedules allow federal specialists to offer more Arkansans help on applying for state and FEMA disaster assistance and SBA low-interest disaster recovery loans.

The schedule is:

Washington County
June 13 - 14
Washington County Courthouse
Quorum Courtroom
2801 N. College Ave.
Fayetteville, AR 72701
10 a.m. - 3 p.m.

Benton County
June 15 - 16
Bentonville Fire Station No. 1
800 SW A St.
Bentonville, AR 72712
9 a.m. - 4 p.m.

To expedite the assistance process, Arkansans are encouraged to register with FEMA before visiting, but registering is not required to receive help at the center. Those who have already registered with FEMA will receive automated phone calls from the agency to tell them when a center will open near them.

Survivors may register online at, via web-enabled phone at, or by telephone toll free at 1-800-621-FEMA (3362) or TTY 1-800-462-7585. Specialists are available by phone from 7 a.m. to 10 p.m. local time seven days a week. Multilingual operators are available.

Follow FEMA tweets about the Arkansas disaster at Other online resources include, and

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

The Arkansas Department of Emergency Management (ADEM) is the state's homeland security and preparedness agency. The agency works to identify and lessen the effects of emergencies, disasters and threats to Arkansas by developing effective prevention, preparedness, mitigation, response and recovery actions for all disasters and emergencies. For additional information, contact ADEM at (501) 683-6700 or visit the website at

SBA is the federal government's primary source of funding for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts, and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover uninsured and uncompensated losses and do not duplicate benefits of other agencies or organizations. For information about SBA programs, applicants may call 800-659-2955 (TTY 800-877-8339).

FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Updated: 
July 16, 2012 - 18:46
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