Registration Is First Step To FEMA Assistance

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Release date: 
May 13, 2011
Release Number: 

NASHVILLE, Tenn.--Historic flooding along the Mississippi River, as well as severe storms and tornadoes, may have left many survivors in West Tennessee wondering how to access assistance from the Federal Emergency Management Agency. Here is what to do:

To receive assistance from FEMA, you must first register with FEMA. There are four ways to register:

  • By phone, call the FEMA Helpline 800-621-FEMA (3362) from 8 a.m. to 10 p.m., CDT. Operators are multilingual. For the speech- or hearing-impaired, the number is TTY 800-462-7585.
  • By computer, go online to
  • By Smartphone or tablet, go to
  • By visiting a FEMA Disaster Recovery Center.

Registration starts the process to access possible federal assistance, such as temporary housing and home repairs. Renters should also apply, because they may be eligible for assistance with personal property losses and rental assistance if their rented house or apartment is no longer habitable.  If you have insurance, you should also register with FEMA, because you may be eligible for help with losses your insurance does not cover.

Registering with other agencies, such as the Red Cross, Salvation Army, your local emergency management agency or other organizations, does not register you for FEMA disaster assistance. Only registering with FEMA can start the process.

Additional information is available at any of the Disaster Recovery Centers that are being established in affected counties. You can find the closest center by using the online disaster recovery center locator at or by calling the FEMA Helpline.

Dyer, Lake, Obion, Shelby, and Stewart counties have been designated for assistance from FEMA due to storms and flooding that occurred on or after April 19, 2011.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status.  If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Updated: 
July 16, 2012 - 18:46
State/Tribal Government or Region: 
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