Three Disaster Recovery Centers To Close; Assistance Still Available By Phone, Online

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Release date: 
October 15, 2010
Release Number: 

WEST DES MOINES, Iowa -- Officials with the Federal Emergency Management Agency (FEMA) and Iowa Homeland Security and Emergency Management Division (HSEMD) announce that three Disaster Recovery Centers (DRC) will end operations.

  • Polk County DRC, at the Boy’s and Girl’s Club of Central Iowa, 1740 Garfield Ave., Des Moines will end operations at 6 p.m. Thursday, Oct. 28, 2010.
  • Story County DRC, at 1615 Golden Aspen Dr., Suite 108, Ames, will end operations at 6 p.m. Wednesday, Oct. 27, 2010.
  • Wapello County DRC, at the Bridge View Center, 102 Church St., Ottumwa, will end operations at 6 p.m. Tuesday, Oct. 26, 2010.

The period in which to register for disaster assistance ends Nov. 12. Those who have registered, and still have questions may call the FEMA Helpline or visit any DRC that is still open.

To access the Helpline, call the registration number, 800-621-FEMA (3362); select language, enter a ZIP code, and then select option “2” for the Helpline. Callers should have their disaster registration and Social Security numbers available.

At a DRC visitors can:

  • Receive information about different types of state and federal disaster assistance.
  • Receive help completing low-interest loan applications from the U.S. Small Business Administration (SBA) for homeowners, renters and business owners.
  • Inquire about the status of registration.
  • May receive referrals to voluntary organizations to help with immediate unmet needs.
  • Learn cost-effective mitigation measures to reduce the impact of future disaster losses.
  • Learn about Internal Revenue Service programs available to disaster survivors.

To Register for Assistance

To register for assistance, call FEMA's toll-free number, 800-621-FEMA (3362) or TTY 800-462-7585 for the speech- and hearing-impaired between 7 a.m. and 10 p.m., seven days a week, until further notice. Multilingual operators are available. Residents also may register online anytime at

When registering, individuals will need current address and contact information, address of the damaged property, Social Security numbers, household composition, insurance and income information.

U.S. Small Business Administration

The U.S. Small Business Administration offers disaster loans up to $200,000 to homeowners to repair or replace their damaged or destroyed primary residence. Homeowners and renters are eligible for up to $40,000 to repair or replace damaged or destroyed personal property.

Businesses of any size and private non-profit organizations may borrow up to $2 million to repair or replace damaged or destroyed real estate, machinery and equipment, inventory, and other business assets. SBA can also lend additional funds to help homeowners and business owners with the cost of making improvements that protect, prevent, or minimize the same type of disaster damage from occurring in the future.

For information about SBA’s disaster loan programs, applicants may call 800- 659-2955 or online at For TTY call 800-977-8339.

You may access disaster information and recovery resources directly from your Smartphone at FEMA’s mobile website at

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FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capa...

Last Updated: 
July 16, 2012 - 18:46
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