FEMA Help Still Available After The Recovery Centers Close

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Release date: 
October 5, 2010
Release Number: 
1930-061

WEST DES MOINES, Iowa -- Survivors of the summer floods who have registered for assistance with the Federal Emergency Management Agency have easy access to a toll-free Helpline that can answer many of their questions.

To access the Helpline, call the registration number, 800-621-FEMA (3362); select language, enter a ZIP code, and then select option “2” for the Helpline. Callers should have their disaster registration and Social Security numbers available.

A TTY number, 800-462-7585, is available to assist the hearing and speech impaired.

Trained and courteous specialists are available from 7 a.m. to 10 p.m., seven days a week, until further notice. Help is available in English, Spanish, and other languages.

The Helpline is an important resource for all registrants and can provide many services, including:

  • Updating registrant information, including change in income, telephone number and address
  • Checking the status of their application
  • Referring special needs to other recovery agencies
  • Answering questions about documentation still needed to complete their assistance
  • Answering questions about eligibility letters received
  • Answering questions about correspondence received from FEMA

Receive up-to-the minute Iowa disaster recovery information by following us on Twitter at twitter.com/femaregion7.

FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards

Last Updated: 
July 16, 2012 - 18:46
State/Tribal Government or Region: 
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