Disaster Recovery Center In Black Hawk County To Close; Assistance Still Available By Phone, Online

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Release date: 
October 1, 2010
Release Number: 

WEST DES MOINES, Iowa – Officials with the Federal Emergency Management Agency (FEMA) and the Iowa Homeland Security and Emergency Management Division (HSEMD) announce that the Disaster Recovery Center (DRC) in Black Hawk County will end operations at 6 p.m. Thursday, Oct. 7, 2010.

Assistance is still available through the FEMA toll-free telephone number 800-621-FEMA (3362), seven days a week, 7 a.m. to 10 p.m., local time, and at any existing DRC. Registration is also available online 24/7 at www.disasterassistance.gov.

"Flood survivors in these counties still have full access to FEMA assistance, and may also visit the other DRCs in adjoining counties," said Federal Coordinating Officer Tom Hall. "We encourage everyone who was affected by the severe storms, flooding, and tornados of June 1 to Aug. 31 to continue to utilize the federal resources available to them, and urge those who have not yet registered for federal assistance to contact us by the Oct. 13 deadline."

The Disaster Recovery Center located at 1407 Independence Ave. in Waterloo, Iowa will close at the end of the business day on Oct. 7, 2010.

Disaster Recovery Centers remain open in seven declared counties.  At a DRC visitors can:

  • Receive information about different types of state and federal disaster assistance.
  • Receive help completing low-interest loan applications from the U.S. Small Business Administration (SBA) for homeowners, renters and business owners.
  • Inquire about the status of applications for federal assistance.
  • May receive referrals to voluntary organizations to help with immediate unmet needs.
  • Learn cost-effective mitigation measures to reduce the impact of future disaster losses.
  • Learn about Internal Revenue Service programs available to disaster survivors.


Until further notice, daily hours at each DRC are from 9 a.m.-6 p.m., Monday through Friday, and from noon to 5 p.m. on Saturday.

Polk County
Boys and Girls Club
1740 Garfield Ave.
Des Moines, IA 50309 


Delaware County
2655 210th St.
Earlville, IA 52041


Story County
1615 Golden Aspen Dr.
Suite 108
Ames, IA 50010


Lee County
River City Mall
300 Main St. ∙Suite 480
Keokuk, IA 52632

Webster County
Crossroads Mall
217 S. 25th St.∙ Suite C-3        
Fort Dodge, IA 50501   


Fayette County
Oelwein Fire Department
200 West Charles St.
Oelwein, IA 50662

Marion County
2003 N. Lincoln
Knoxville, IA 50138

Iowans affected by the storms and flooding are encouraged to register with FEMA before visiting a center.

To Register for Assistance

To register for assistance, flood survivors should call FEMA's toll-free number, 800-621-FEMA (3362) or TTY/TDD 800-462-7585 for the speech and hearing impaired between 7 a.m. and 10 p.m., seven days a week. Multi-lingual operators are available to answer calls during this time. Residents may also register online anytime at www.disasterassistance.gov.

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Last Updated: 
July 16, 2012 - 18:46
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