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Insurance And Local Resources Key To Individual Recovery Effort

Release date: 
September 27, 2010
Release Number: 

NASHVILLE, Tenn. - Individuals and families recovering from the severe storms and flooding in Tennessee Aug. 17 can access a number of local and state resources to help put them on the road to recovery.

Residents who need immediate help can call United Way’s Tennessee 2-1-1. This is a referral service designed to connect Tennesseans with local recovery agencies. The service is available 24 hours a day, seven days a week. There are several ways to access Tennessee 2-1-1:

  • Simply dial 2-1-1 from most phones
  • Residents may also dial 800-318-9335
  • Visit the website:
  • You can also e-mail:

Filing an insurance claim for damages is an important first step toward recovery. Disaster recovery officials urge survivors to file a claim with their local insurance agent as soon as possible. A survivor who has a separate flood policy through the National Flood Insurance Program will have to file a separate claim. To get started, a policy holder can call 800-427-4661, or visit

The Tennessee Emergency Management Agency’s website,, offers additional resources for flood survivors, including links to various services and flood recovery tips.

Individuals and organizations wishing to volunteer equipment, supplies or labor to assist flood survivors should also call Tennessee 2-1-1. The referral service can connect them with local agencies involved in disaster recovery in need of volunteer assistance.

September is Disaster Preparedness Month. For information on how to reduce the impact of future disasters, residents can visit

Follow the recovery in Tennessee online at,,, and

FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards

Last Updated: 
July 16, 2012 - 18:46
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