NEW BERLIN, Wis. -- Nearly 12,000 residents of Grant and Milwaukee counties have applied for federal disaster aid since Sept. 18 when President Obama declared the counties eligible for Individual Assistance. The Federal Emergency Management Agency (FEMA) and Wisconsin Emergency Management (WEM) encourage applicants to be aware and prepared when FEMA inspectors visit to assess disaster-related damages.
- A FEMA inspector will contact disaster assistance applicants at the phone number provided during registration. An appointment will be scheduled to inspect damages.
- The inspector will arrive at the appointed time with the resident's FEMA registration number.
- Applicants should provide the inspector with clear, accurate directions to the damaged property. Post office boxes are not considered locations.
- Having the necessary documentation ready will help speed up the inspection process. Be ready to provide written proof of ownership, such as a tax receipt, deed, mortgage payment book, or home insurance policy showing the damaged property's address.
- Whether you are a homeowner or renter, residents must show that the damaged property was their primary residence at the time of the disaster. Inspectors will accept a valid driver's license or current utility bill (such as an electric, gas or water bill) as proof of occupancy.
- When the inspector arrives, ask to see identification. Inspectors are required to carry identification that includes a photo and an ID number.
- If someone claiming to be a FEMA inspector requests bank account or credit card numbers, immediately contact local law enforcement. Inspectors may ask for medical information, however, which may be necessary to evaluate certain categories of personal property.
- Inspections are free.
- Inspectors use handheld devices to record and transmit findings.
- FEMA will not replace damaged items that can be repaired with new items.
- Inspectors do not determine assistance eligibility, and should not tell you what you may or may not receive.
- Inspectors do not issue checks or carry cash with them.
- Typically, in 10 days or less after the inspector's visit, you will receive a letter from FEMA containing a decision.
FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.