Iowa Disaster Recovery Center Hours Change, Closing Date Announced

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Release date: 
September 21, 2010
Release Number: 

WEST DES MOINES, Iowa -- Saturday hours at the Iowa Disaster Recovery Centers (DRCs) have changed, the Federal Emergency Management Agency (FEMA) announced today.

Until further notice, DRC hours are as follows:

Monday through Friday: 9 a.m. to 7 p.m.
Saturday: Noon to 5 p.m.
Closed Sunday

FEMA officials also announced the Wright County DRC, located at the Clarion Police and Fire Department, 120 First Ave., S.W., Clarion, Iowa, will close permanently at 7 p.m. on Wednesday, Sept. 29.

Survivors of the severe storms, flooding and tornados from June 1 through Aug. 31, 2010 may visit any DRC. Additional locations are in Black Hawk, Cherokee, Delaware, Dubuque, Fayette, Marion, Polk, Story, and Webster counties. A DRC will open Thursday, Sept. 23, in Lee County at the River City Mall, 300 Main St., Suite 480, Keokuk, Iowa 52632.

For more information, access the DRC Locator at to search for locations, services offered, and driving directions.

Representatives from federal and voluntary agencies, including the U.S. Small Business Administration (SBA), will be available at all DRCs to answer questions and provide recovery information. Written materials about various assistance programs are also available to individuals and business owners. No cash, checks, debit cards or vouchers are distributed at DRCs. Centers are for the dissemination of information to assist in disaster recovery.

At the DRC, visitors may also:

  • Get help completing applications for federal low-interest disaster loans from the U.S. Small Business Administration (SBA) for homeowners, renters, businesses of all sizes, and private non-profit organizations
  • Inquire about the status of applications for federal assistance
  • Obtain referrals to voluntary organizations that may help with immediate unmet needs
  • Learn cost-effective mitigation measures to reduce the impact of future disaster losses

SBA offers disaster loans to repair or replace damaged real estate, personal property and business assets not covered by insurance or other aid.  For small businesses only, SBA offers disaster loans to cover working capital needs caused by the disaster.  Up to $200,000 is available to homeowners to repair or replace primary homes; up to $40,000 is available to homeowners and renters to repair or replace personal property; and, up to $2 million is available to businesses for disaster losses.

Before visiting a DRC, the first step in the storm and flood recovery assistance process is to register with FEMA.

Applicants with damage from the disaster may register for assistance online at; or by calling toll-free, 800-621-FEMA(3362) or TTY, 800-462-7585 for the hearing- or speech-impaired. The numbers are available seven days a week, 7 a.m. to 10 p.m., local time, until further notice. The deadline for individuals and business owners to register is Oct. 13, 2010.

You may also access disaster information and recovery resources directly from your smartphone at FEMA’s mobile website at

For information about SBA’s disaster loan programs, applicants may call (800) 659-2955 (TTY 1-800-977-8339), or online at

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FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, pro...

Last Updated: 
July 16, 2012 - 18:46
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