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Disaster Recovery Center Hours Change Statewide

Release date: 
September 14, 2010
Release Number: 

WEST DES MOINES, Iowa -- Hours at Disaster Recovery Centers (DRCs) across Iowa will change this week, the Iowa Homeland Security and Emergency Management (HSEMD) and the Federal Emergency Management Agency (FEMA) announced today.

To date, 2,125 survivors of this summer’s severe storms, tornadoes and flooding have been served at DRCs across the state. Starting this week, the centers will not be open Sundays.

Until further notice, new hours at the 10 current locations will be:

Monday through Friday: 9 a.m. to 7 p.m.
Saturday: 9 a.m. to 5 p.m.

Black Hawk County
1407 Independence Ave.
Waterloo, Iowa 50703   


Marion County
2003 N. Lincoln Ave.       
Knoxville, Iowa 50138


Cherokee County
530 W. Bluff St.
Cherokee, Iowa 51012


Polk County
1740 Garfield Ave.
Des Moines, Iowa 50316

Delaware County
2655 210th St.
Earlville, Iowa 52041     


Story County
1615 Golden Aspen Dr., Suite 108
Ames, Iowa 50010

Dubuque County
Emergency Training Center        
14928 Public Safety Way
Dubuque, Iowa 52002

Wright County
Clarion Police & Fire Department
120 First Ave., SW
Clarion, Iowa 50526

Two DRCs will close Saturday, Sept. 18 at 5 p.m.:

Hamilton County
500 Fairmeadow Drive      
Colfax, Iowa 50595

Jasper County
114 N. Walnut St.
Webster City, Iowa 50054

Representatives from federal and voluntary agencies, including the U.S. Small Business Administration (SBA), are available at all DRCs to answer questions and provide recovery information. Written materials about various assistance programs are also available to individuals and business owners. No cash, checks, debit cards or vouchers are distributed at DRCs. Centers are for the dissemination of information to assist in disaster recovery.

At the DRC, visitors may also:

  • Get help completing applications for federal low-interest disaster loans from the U.S. Small Business Administration (SBA) for homeowners, renters, businesses of all sizes, and private non-profit organizations
  • Inquire about the status of applications for federal assistance
  • Obtain referrals to voluntary organizations that may help with immediate unmet needs
  • Learn cost-effective mitigation measures to reduce the impact of future disaster losses

SBA offers disaster loans to repair or replace damaged real estate, personal property and business assets not covered by insurance or other aid.  For small businesses only, SBA offers disaster loans to cover working capital needs caused by the disaster.  Up to $200,000 is available to homeowners to repair or replace primary homes; up to $40,000 is available to homeowners and renters to repair or replace personal property; and, up to $2 million is available to businesses for disaster losses. 

Before visiting a DRC, the first step in the storm and flood recovery assistance process is to register with FEMA...

Last Updated: 
July 16, 2012 - 18:46
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