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Austin Area Disaster Recovery Center Opening Wednesday

Release date: 
September 1, 2010
Release Number: 

DOWNER’S GROVE, Ill. -- A federal/state Disaster Recovery Center (DRC) will open Wednesday, Sept. 1,  in the Austin neighborhood of Chicago for residents to meet face-to-face with disaster recovery specialists, officials said today.

The DRC, operated jointly by the Illinois Emergency Management Agency and the U.S. Department of Homeland Security’s Federal Emergency Management Agency, will be open from 9 a.m. to 7 p.m., CDT, seven days a week, until further notice, at the following location:

Austin Area Disaster Recovery Center
(Former Old Navy building)
Washington Square
4905 W. North Ave.
Chicago, IL 60639

Seven counties (Carroll, Cook, DuPage, Jo Daviess, Ogle, Stephenson and Winnebago) were designated a disaster area by President Obama on Aug. 19. Before visiting a DRC, residents of those counties who had flood damage between July 22 and Aug. 7 are encouraged to apply for disaster assistance. Apply online at, or call 1800-621-FEMA (3362), (TTY) 1 800-462-7585, seven days a week,   7 a.m. to 10 p.m. CDT. Help in languages other than English is available.

DRC services include help with applying for disaster assistance and information about other disaster programs available from the U.S. Small Business Administration (SBA), state and local agencies, and voluntary organizations. For federal/state disaster assistance, residents must apply with FEMA even if they have already provided damage information to local officials, other agencies or organizations.

SBA low-interest disaster loans may be available for homeowners, renters, businesses and private non-profit organizations of all sizes to repair or replace real estate, contents and/or personal property damaged in the severe storms and flooding. SBA customer service representatives will be present at the DRC to answer questions and accept completed loan applications. Information and assistance from SBA is also available online at, or call 1 800-659-2955, (TTY) 1 800-877-8339.

FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards

Last Updated: 
July 16, 2012 - 18:46
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